Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Health & Travel Insurance
Founded in 1949, GMS has been a trusted provider of health and travel insurance solutions for over seven decades. Our mission is to deliver clear, comprehensive coverage that empowers Canadians to protect their health and travel experiences. We prioritize customer respect, innovative processes, and community reinvestment, ensuring our clients receive honest, accessible insurance options. With a focus on whole health and a commitment to reinvesting profits into community initiatives, we strive to create a future where health services are accessible whenever and wherever needed. Our team combines strategic leadership with deep industry expertise to offer personalized insurance solutions tailored to individual, family, and business needs. 
Services
Health Insurance
Travel Insurance
Group Benefits
Dental Coverage
Critical Illness Insurance
Details
- Year established: 1949
Highlights and features
- We've specialized in Canadian health insurance since 1949
- Our processes are designed for speed and convenience
- We guarantee transparency with no hidden fees
- Our customer support prioritizes respect and understanding
- We reinvest profits into community health initiatives
What people say
Clear coverage options
Excellent customer support
Community-focused approach
24/7 availability
Flexible payment plans
Services
Health Insurance
Our Personal Health Insurance plans offer flexible coverage for medical expenses not included in provincial plans. We provide comprehensive protection for prescription drugs, dental care, vision services, and alternative therapies. With options for individuals and families, our policies ensure access to essential health services while protecting against unexpected costs. Our plans include travel coverage and customizable add-ons to meet evolving healthcare needs.
Travel Insurance
TravelStar travel insurance provides emergency medical coverage and trip cancellation protection for Canadian travelers. Our plans cover medical emergencies, trip interruptions, and baggage issues with flexible options for single or multi-trip needs. We offer family discounts and 24/7 assistance to ensure peace of mind during domestic and international travel.
Group Benefits
Group Advantage plans deliver comprehensive health and dental coverage for businesses with 3-49 employees. Our pre-built Silver, Gold, and Platinum plans include prescription drug coverage, health practitioner services, and optional critical illness insurance. We offer Health Care Spending Accounts and flexible administration tools to help employers attract talent while managing costs effectively.
People
Mark MacLeod
President & CEO
Leads GMS strategy with 25+ years of executive experience across technology and insurance sectors. Champion of customer-centric innovation and community engagement through initiatives like the Queen City Marathon sponsorship.
Balvinder Gill
Chief Customer Officer
Oversees customer experience with 25+ years of leadership in insurance transformation. Focuses on improving customer interactions through process innovation and service excellence across Canada and the UK markets.
Questions
What makes GMS different from other insurers?
We combine 75+ years of experience with a non-profit model that reinvests in community health initiatives while maintaining transparent, customer-focused insurance practices.
Do I need travel insurance within Canada?
Yes, as provincial plans often exclude emergency ambulance services and out-of-province medical treatment, making travel coverage essential for unexpected expenses.
How do I submit a health insurance claim?
Submit claims through your My GMS account online, by mail with receipts, or use our pay-direct network where providers bill us directly for covered services.
Can I customize group benefits for my business?
Yes, choose from pre-built plans with optional add-ons like critical illness coverage or create Health Care Spending Accounts tailored to your employees' needs.
