Your financial success is our top priority!
The Ottewell Animal Clinic has been serving its community since 1974. Our veterinarians and staff understand that your pet is a member of your family and very important to you. We are dedicated to complete and compassionate care for all our patients, and treat your animals with the love and care we would our very own.
Our Services
We offer a full range of veterinary services, including examinations, vaccinations, medical and surgical treatments, as well as nutritional consultations. Our clinic has a fully equipped surgery suite where we do various types of soft tissue surgery on small animal and exotic species. We also provide dental exams, cleanings, and surgeries, as well as digital radiography (X-rays) to assess the physical health of your animal. Additionally, we maintain a well-stocked pharmacy and shelves of commonly prescribed foods for the convenience of our clients.
Our Team
We are proud to work with a fantastic crew of veterinarians and staff who are dedicated to providing the best possible care for your pets. Our team includes experienced veterinarians who have been working with exotic animal species for over 15 years and are inspired by the unique human-animal bonds that owners often develop with these less conventional pets.
Our Philosophy
We believe that your pet is a member of your family and very important to you. We understand that your pet's health and well-being are of the utmost importance, and we are committed to providing complete and compassionate care for all our patients. We treat your animals with the love and care we would our very own, and we look forward to seeing you soon!
Our History
The Ottewell Animal Clinic has been serving its community since 1974. Over the years, we have built a reputation for providing high-quality veterinary care and exceptional customer service. We are dedicated to continuing this tradition and providing the best possible care for your pets.
Service Experience
Copper and Victoria Bianchini had negative experiences with the clinic due to miscommunication and a lack of knowledge about their pets' specific needs. Copper's dog was refused an appointment for an ear check-up, and Victoria's rabbit was given a potentially fatal fasting instruction for surgery.
Staff Knowledge and Patient Care
Dewey Carew, Corey Ishmael, and Trevor Gecko had positive experiences with the clinic, praising the staff's knowledge and patient care. Dewey appreciated the vet's thorough examination and solution to their pet's issue. Corey was grateful for the clinic's help with his kitten's rare condition. Trevor appreciated the staff's friendliness and Dr. Pettifor's care for their pets over the years.
Miscommunication and Lack of Knowledge
Megan Dziwenko, Taeho Lee, and Natalie Suurhoff had negative experiences due to miscommunication and lack of knowledge about their pets' specific needs. Megan's boyfriend was given a false diagnosis for their bunny's eye issue. Taeho was told to fast their bunny before surgery, which is potentially harmful. Natalie was not fully informed about her dog's previous dental procedure, leading to disappointment and distrust.
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