Schedule now and experience the Above + Beyond difference!
At Above + Beyond, we are proud to provide comprehensive plumbing, electrical, heating, and air services in Oklahoma City, Edmond, Yukon, Guthrie, and the surrounding areas. Our company is fully licensed and insured, and the safety of our customers is a top priority. We take pride in creating lasting relationships with our customers by communicating openly and keeping their best interests in mind.
Our team of experienced technicians is dedicated to providing top-quality services that exceeded our customers' expectations. We offer a wide range of services, including HVAC, plumbing, and electrical services, all designed to meet the unique needs of our customers. Whether you need AC repair, heating replacement, indoor air quality improvement, or electrical work, our team of experts is here to help.
Our Commitment to Excellence
At Above + Beyond, we are committed to providing exceptional customer service, every time. We believe in being punctual, working in a meticulous manner, using the proper parts, and standing behind our results. Our EPA certified technicians are factory-trained and dedicated to providing efficient and effective solutions that meet the highest standards of quality.
We understand that emergencies can happen at any time, which is why we offer emergency service available for repairs. Our team is available evenings and weekends to provide prompt and efficient solutions for your service needs. We also believe in charging affordable prices for our services, which is why we offer specials and offers that make our services more accessible to everyone.
Our Promise to You
At Above + Beyond, we stand behind our work and promise to provide the highest level of quality and service. We offer a 1-year labor warranty for parts installations and a 2-year labor warranty on all equipment installations. We also have a No Lemon Guarantee, which means that if your heat exchanger fails within 10 years of the installation date, we will replace your entire furnace unit for no charge.
We are proud of the reputation we have built in the Oklahoma City metro area, and we look forward to serving you. Whether you need routine maintenance, repairs, or new installations, we are here to help.
Summary of Customer Reviews
The reviews provided include a mix of positive and negative feedback. The company, Above and Beyond, was commended for their excellent communication, knowledgeable staff, and timely service. Several customers appreciated the peace of mind they received from the company's services and the attention to detail provided by their technicians. The company's ability to fix problems missed by previous installers and provide affordable options for upgrades was also noted.
However, there were also negative experiences reported. A couple of customers had issues with the company's scheduling, as they had to wait for service or had appointments rescheduled. One customer felt that the company was unprofessional and did not take responsibility for their mistakes. Additionally, one customer felt that they were treated poorly and were accused of having a "misogynistic tone" after pointing out mistakes made by the company.
Overall, the reviews highlight the importance of effective communication, attention to detail, and timely service. While the company generally received positive feedback, there were instances where customers felt that their needs were not met, and the company could improve on these aspects.
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