Ride with Confidence, Ride with United Taxi
At United Taxi, we take pride in our long history of providing exceptional taxi services to Sarnia, Southwestern Ontario, and Eastern Michigan. Since 1947, our commitment to excellence has been unwavering, and we continue to strive for perfection in every aspect of our business. Our fleet of 22 vehicles, including vans, sedans, and a wheelchair-accessible van, is dedicated to providing you with a safe, comfortable, and reliable ride.
Our Services
Our taxi services are designed to cater to the diverse needs of our clients. Whether you're a family, individual, or group, we have a range of options to suit your requirements. Our dual driver service is perfect for those nights that are unexpectedly eventful, and our child seat and booster seat services ensure that our younger passengers are safe and secure. We also offer insurance-redeemable transportation options for those who have lost their vehicle in an accident.
Our Commitment to Safety
At United Taxi, safety is our top priority. Our vehicles are sterilized and inspected daily, and each taxi receives monthly tune-ups and inspections from our licensed mechanic. Our drivers hold licenses issued by the City of Sarnia's chief of police, and our electronic payment terminals accept Visa and MasterCard for secure transactions.
Our History
Founded in 1947 by Jack Tayler, United Taxi has a rich history of providing courteous and quick transportation services to the community. Over the years, we've built a reputation for excellence, and we continue to evolve to meet the changing needs of our clients.
Our Mission
Our mission is to provide fast, economical, and reliable taxi services to Sarnia, Southwestern Ontario, and Eastern Michigan. We aim to exceed our clients' expectations with our dedicated fleet of vehicles, licensed and reliable drivers, and commitment to safety and excellence.
Professionalism Issues
Several reviewers have expressed disappointment with the professionalism of the cab company. Many have reported issues with the dispatch team, including being hung up on, ignored, or treated rudely. Some drivers have also been unhelpful or inefficient, leading to long waits and frustration for customers.
Quality and Reliability
The quality of the cabs has been a major concern for many reviewers. Some have experienced issues with the cleanliness of the vehicles, with reported odors of smoke and a general lack of maintenance. The reliability of the service has also been questioned, with some reviewers reporting long delays and difficulties in getting the cabs to show up on time.
Other Issues
Some reviewers have expressed frustration with the payment options available, with some cabs only accepting cash despite offering credit card services. Others have reported issues with the installation of car seats for children, with some drivers being unfamiliar with the process.
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