Our Story
At Turkstra Lumber Dundas, we are proud to be a part of the Dundas community since 1995. We have established ourselves as the go-to destination for all your building supply needs, offering a wide range of products and services to help you bring your projects to life. Our team of knowledgeable staff is dedicated to providing expert advice and support to DIY enthusiasts, contractors, and builders alike.
Our Services
We understand that every project is unique, and that's why we offer a comprehensive range of services to cater to your specific needs. From estimating and engineered floor and beam design to delivery, trim, deck design, truss design, and permit packages, we have got you covered. Our one-stop-shop approach ensures that you can find everything you need under one roof, saving you time and effort.
Our Products
Our extensive product range includes framing lumber and plywood, drywall and accessories, hand tools, power tools, deck and fence material, insulation, concrete, select plumbing and electrical, paint, and stain. We also manufacture our own trusses and trim, ensuring that you get the best quality products for your project. Whether you're building or replacing a deck or fence, looking into replacement windows for your residential or commercial project, or simply taking on a DIY project, we have the right products and expertise to help you succeed.
Our Commitment
At Turkstra Lumber Dundas, we are committed to providing exceptional customer service, quality products, and expert advice to help you achieve your project goals. Our motto is "Always on the Level, " and we act with integrity in all our dealings with customers, suppliers, and employees. We believe in building strong relationships and providing a personalized experience to our customers, and that's why we have earned the trust and loyalty of our community.
Awards and Recognition
We are proud to be a 2023 Best Managed Companies PLATINUM STANDARD winner, a recognition that we have earned for the seventh consecutive year. This achievement is a testament to our commitment to excellence and our dedication to providing the best possible experience to our customers.
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Excellent Customer Service
The reviewers shared a uniformly positive experience with Turkstra Dundas. The staff were consistently praised for their friendliness, helpfulness, and knowledge. The reviewers noted that the staff went above and beyond to ensure their needs were met, with some employees going out of their way to provide exceptional service.
Product Quality and Fulfillment
The reviewers were thrilled with the quality of products offered by Turkstra Dundas. The lumber was consistently described as great, and the order fulfillment was praised for being timely and efficient.
Customer Feedback
Some reviewers specifically mentioned that Turkstra Dundas offered better customer service than larger home improvement chains like Home Depot, Lowe's, Rona, and Home Hardware. They praised the store's commitment to providing excellent service and noted that it was a major factor in their decision to continue shopping at Turkstra Dundas.
One Negative Review
Not all reviews were positive. One reviewer, Marcin Kemnitz, had a terrible experience with Turkstra Dundas. They purchased a product that ended up making their space unusable and had to negotiate with the store to get a refund.
Mixed Review
Alexander Gadamer's review was not entirely positive, but not entirely negative either. He praised Turkstra Lumber for its quick service and helpful staff, but noted that the store was a bit small.
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