Dedicated. Reliable. Experience.
At General Refrigeration, we pride ourselves on being a leading provider of HVACR (heating, ventilation, air conditioning, and refrigeration) services in Cambridge, Ontario. With over 65 years of technical experience, our team of experts is dedicated to providing exceptional service, maintenance, and installation solutions to our clients.
Our History
Since our inception in 1942, we have grown into one of the most respected service companies within the industry. Our commitment to excellence has earned us a reputation for being a trusted partner in HVACR services. We have successfully completed thousands of system installations and over 100,000 service calls, solidifying our position as a leader in the industry.
Our Mission
Our mission is to ensure that our communities are comfortable, healthy, safe, and nourished. We achieve this by providing exceptional service, maintaining open communication, and prioritizing environmental sustainability. Our values are built around the principles of great communication, exceptional service, neighbours helping neighbours, environmental responsibility, regulatory compliance, and a commitment to lifelong learning.
Our Services
We offer a comprehensive range of HVACR services, including preventative maintenance, design and installation, refrigeration, heating, ventilation, and air conditioning. Our experienced technicians are equipped to handle any service need, from routine maintenance to complex installations. We work closely with our clients to understand their unique requirements and develop customized solutions that meet their specific needs.
Our Values
At General Refrigeration, we believe that great communication is the key to building strong relationships. We prioritize clear, concise, and timely communication to ensure a positive, safe, and effective workplace. We are committed to providing exceptional service, going the extra mile to ensure that our clients are happy with our services. We take pride in being neighbours helping neighbours, supporting local non-profit organizations through our free service initiatives. We are environmentally conscious, always considering CO2 emissions, rising energy costs, and emerging technologies to ensure a sustainable future. We are dedicated to regulatory compliance, informing our staff about specific regulations and ensuring that our practices make our clients' jobs easier. Finally, we are committed to lifelong learning, continuously providing technical training to our technicians to keep up with the latest technology in the industry.
Overall Experience
The reviewers had an overwhelmingly positive experience with General HVAC repair services. They praised the company for their prompt and professional service, excellent workmanship, and fair pricing.
Professionalism and Expertise
The reviewers highlighted the expertise and professionalism of General's technicians, noting that they were knowledgeable and experienced in their field. This expertise was evident in the quick and efficient resolution of their HVAC issues.
Customer Service
The reviewers appreciated the excellent customer service provided by General, citing prompt same-day service and fair pricing. They felt that the company was honest and trustworthy, and would highly recommend them to others.
Recommendations
All the reviewers would highly recommend General HVAC to anyone in need of repair services, citing their excellent workmanship, prompt service, and fair pricing.
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