Best Sleep, Best Selection, Best Value
We are a passionate team of professionals dedicated to providing Canadians with premium sleep solutions and bedroom furniture. Established over 30 years ago, we've helped countless individuals and families achieve a restful and comfortable sleep experience.
Our Mission
At the heart of our mission lies a deep understanding of the importance of sleep for overall health and wellbeing. We pride ourselves on offering products and services that cater to diverse sleep preferences and budgets, ensuring every customer finds the perfect solution for their unique needs.
Our Expertise
Our team comprises experienced professionals with extensive knowledge in mattress technology, bedroom furniture, and sleep science. We actively stay updated on industry trends and advancements, allowing us to offer informed recommendations and personalized guidance.
Products and Services
We offer a comprehensive range of premium mattresses, bedroom furniture, and sleep accessories, including:
- Mattresses: An extensive selection of high-quality mattresses, featuring innovative cooling technologies, pressure relief features, and premium materials.
- Bedroom Furniture: Wide variety of stylish and functional beds, adjustable beds, storage solutions, and bedroom cabinetry.
- Sleep Accessories: Pillows, sheets, mattress protectors, and bed bug protection solutions to enhance your sleep experience.
Our Values
Our values are deeply rooted in:
- Customer-centricity: We prioritize understanding your individual needs and providing exceptional customer service.
- Quality: We only stock reputable brands and rigorously test all products before offering them to our customers.
- Value: We believe in offering fair prices and transparent information to empower our customers to make informed decisions.
- Sustainability: We are committed to sourcing eco-friendly products and partnering with manufacturers who prioritize environmental responsibility.
Partnering with Us
We believe in building strong relationships with our customers and strive to create a supportive and informative shopping experience. Our knowledgeable staff is available to answer your questions, offer personalized recommendations, and ensure you find the perfect sleep solutions for your home.
Warnings and Negative Experiences
Reviews of this establishment are overwhelmingly negative, with customers warning others to avoid doing business with them.
Lack of Adherence to Public Health Orders
One customer expressed concern that the owner does not require customers or himself to wear masks, despite public health orders.
Un professional Behavior and Poor Customer Service
Multiple customers reported poor treatment by the owner and staff, including name-calling, attempts to make customers look foolish, and rude behavior. Staff were also accused of lying to customers to make a sale and being unhelpful after the sale.
Poor Quality Products and Misleading Warranty
Customers reported receiving low-quality products, including mattresses that sagged and became uncomfortable after only a few months of use. The warranty was deemed to be misleading, with the company denying responsibility for defects and claiming that sagging was "normal".
Financial Woes and Bad Business Practices
One reviewer noted that the company has downsized from 8 stores to 1, suggesting financial difficulties. Others reported feeling ripped off, with one customer stating that they had to spend an additional couple of thousand dollars to replace a faulty mattress.
Be the first to review Best Sleep Centre.
Write a Review
