Your Event, Our Expertise, Unforgettable Memories
At ETC Telecom, we pride ourselves on being your first contact for all your telecommunications needs. With a wide range of products and services designed to cater to the unique needs of your business, we are committed to providing you with the solutions you need to stay connected and competitive.
Our Products
Our product lineup includes the Allworx Connect VoIP Servers, which offer customizable solutions for businesses of all sizes. With unlimited call routing options, Allworx is the perfect choice for businesses with mobile workforces or flexible workspaces. Additionally, we offer both premise-based and hosted solutions for office communications, ensuring that you have the flexibility to choose the solution that best fits your business needs. We also partner with Yealink and Jabra to provide wired and wireless headset solutions that can be tailored to meet the specific needs of your office.
Our Services
At ETC Telecom, we offer a range of services designed to help you get the most out of your telecommunications system. Our consulting services are designed to help you reduce your telecommunications bills, with many of our customers experiencing savings of 40% or more. Our team of experts will work with you to evaluate your current telecommunications outlay and suggest a solution that is best for your business. We also provide cabling and network infrastructure services, including the installation of telephone and computer cabling, as well as the necessary hardware to connect your PC workstations to each other, to local servers, and to the Internet.
In addition to our consulting and cabling services, we also offer voice and Internet services through our partnerships with reliable and customer-focused vendors. Our training services are designed to ensure that you and your team get the most out of your telecommunications system, with customized training sessions available for individuals or groups. We also offer an Assured Performance Plan (A.P.P.), which provides our customers with a comprehensive service contract that ensures quick restoration of service in the event of an outage, as well as troubleshooting, reporting of troubles to service providers, and replacement or repair of telephone equipment.
Our Commitment to the Environment
At ETC Telecom, we are committed to reducing waste and minimizing our impact on the environment. That's why we offer recycling services for obsolete electronic equipment, ensuring that all replaced equipment is disposed of in a responsible and environmentally-friendly manner.
Our Partners
We are proud to partner with a range of industry-leading companies, including Skyway West Internet, Dynamic Productions Inc., and Grenke Leasing. Skyway West offers a range of business internet services, with technical support that is second to none. Dynamic Productions Inc. provides customized music-on-hold messages that let you promote your business to your customers while they wait for their call to be answered. Grenke Leasing provides financing options for equipment purchases, allowing you to categorize your equipment expenditure as an operating expense.
Overall Impression
ETC Telecom has been consistently praised for their excellent service and professionalism in the Greater Vancouver area. The staff, particularly Brian, has been commended for their efficiency, reliability, and friendly demeanor.
Specific Feedback
- ETC upgraded an antiquated PBX system, providing a smooth transition and great performance with the new Allworx system.
- Technicians were found to be friendly, efficient, and competent in handling upgrades and repairs.
- Same-day service was provided to address urgent needs, such as increasing the number of lines in an office.
- Brian was highly praised for his quick diagnostics and repair of a phone system failure.
- ETC has helped clients save money on an ongoing basis by setting up their offices efficiently.
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