A Legacy of Innovation in Building Security and Communication
Since 1987, Condoplex Systems has been a leading manufacturer and designer of integrated security and communication systems for residential and commercial properties. We specialize in solutions that simplify and automate access control, enhance safety, and streamline communication across communities.
Our Approach: A Comprehensive Security Ecosystem
We understand that modern buildings need comprehensive security solutions that go beyond just individual components. Our integrated hardware and software systems work together seamlessly to create a holistic security ecosystem:
- Smart Access Control: Manage access to buildings, suites, elevators, and parking areas with smart lock systems and access control panels.
- Integrated Security: Protect your property with in-suite alarms, panic stations, intercom systems, and security panels.
- Communication Enhancing Technologies: Stay connected with residents, staff, and visitors through interactive telephone entry systems and video door entry.
Empowering Remote Management and Control
Our systems are designed for seamless remote management and control, allowing you to:
- Monitor and manage your entire security system from a centralized platform.
- Gain secure remote access to essential functions like user management, system settings, and reports.
- Stay updated on system health and receive automatic alerts in case of anomalies.
Our Expertise and Expertise
With extensive experience in condominiums, mixed-use developments, retirement living communities, and gated neighborhoods, we have honed our skills in:
- Customizing solutions to meet unique client requirements.
- Providing exceptional customer service throughout the entire process.
- Delivering reliable and efficient installations.
Our Vision: Embracing the Future of Security
Condoplex Systems is constantly innovating and evolving to keep pace with the latest technology advancements. We are committed to providing future-proof solutions that anticipate and address the evolving needs of modern communities.
Performance Issues
Reviews highlight issues with the performance of the condo fob system, with one user stating that their fob barely works in the elevator, and this problem has persisted for months or even years.
System Limitations
The Condoplex system version 3 has several limitations, including:
- Poor VOIP Intercom System: The system's VOIP intercom system has a bad echo.
- Alarming Issues: The panic and smoke alarms are not audible for security guards' attention, and the alarms at the workstation are not customizable.
- User-Friendly Interface: The reports section is not user-friendly, even for those who are well-versed with computers.
- Customization Limitations: The dashboard and GUI are not customizable.
- Alarm Acknowledgement: The alarm acknowledgement section needs to be cleared by security after every alarm, resulting in a large number of alarms to clear.
Technical Support and System Features
However, the system has some redeeming qualities, including:
- Linux-Based System: The system runs on Linux and has its own intranet.
- Remote Technical Support: The company can remotely log in to the system for technical support.
- Knowledgeable Technicians: The technicians at technical support are learned and helpful.
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