Empowering Your Supply Chain, Elevating Your Business
Our Vision
Metro Supply Chain empowers organizations to thrive in the evolving landscape of global commerce by providing end-to-end supply chain solutions designed to maximize efficiency, agility, and sustainability.
Who We Are
Founded over 40 years ago, Metro Supply Chain has evolved into a leading global provider of supply chain solutions, serving a diverse clientele across industries. We leverage our expertise to create customized solutions that address each client's unique needs and challenges. With a global footprint spanning 175+ sites in 7 countries, we are equipped to handle over 30 billion goods annually and execute over 7 million last-mile deliveries across North America.
Our Expertise
We offer a comprehensive range of services across the entire supply chain spectrum, including:
Supply Chain Consulting
- Strategic analysis and optimization of current supply chain processes
- Development of tailored plans to enhance efficiency and resilience
- Implementation of technology solutions for enhanced visibility and control
Fulfillment Solutions
- Order fulfillment and picking & packing services
- Inventory management and warehousing solutions
- Customized packaging and labeling options
Ecommerce Solutions
- Fulfillment integration with online platforms
- Reverse logistics and returns processing
- Customer experience enhancement strategies
Transportation and Logistics
- Transportation management and planning
- Fleet management and optimization
- Freight management and consolidation services
Expertise Across Industries
With extensive experience across diverse industries, we are adept at understanding and catering to the unique challenges and opportunities within each sector. We work collaboratively with clients to tailor solutions that align seamlessly with their industry-specific requirements.
Our Values
Our core values guide us in our pursuit of excellence and sustainability:
- Customer Focus: Delivering exceptional client experiences through personalized attention and innovative solutions.
- Innovation: Embracing new technologies and methodologies to enhance supply chain performance and efficiency.
- Teamwork: Building a culture of collaboration and shared responsibility.
- Sustainability: Implementing environmentally conscious practices across our operations.
Disappointing Experiences with Metro Last Mile Delivery Service
The reviewers shared their negative experiences with Metro Last Mile delivery service. They expressed frustration and anger towards the company's poor service, which included missed deliveries, poor communication, and damage to their property.
Late or No Shows
Many reviewers mentioned that the delivery service failed to show up or arrived late, wasting their valuable time. Some reviewers were left sitting around waiting for the delivery, only to have it cancelled or not show up at all.
Communication Issues
Reviewers also highlighted the poor communication from the delivery service. They experienced long wait times on the phone, dropped calls, and unreturned calls. Some reviewers received no updates on the status of their delivery, leaving them in the dark.
Damage to Property
Several reviewers reported damage to their property during delivery, including scratches, dents, and messes. The company's response to these issues was often unsatisfactory, with reviewers feeling like their concerns were being ignored.
Unfriendly and Obnoxious Delivery Personnel
Some reviewers mentioned that the delivery personnel were unfriendly and obnoxious, adding to their negative experience.
Contrast to Positive Experience
One reviewer had a positive experience with the delivery service, praising the professionalism and courtesy of the delivery personnel.
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