CONNECT your business with the world. Our Passion.
Focus Worldwide Logistics is your trusted partner for comprehensive and customized air, ocean, and land freight forwarding and logistics services. With decades of experience and a global network of associates, we deliver seamless, efficient, and cost-effective solutions that meet your unique business needs.
Air Freight
- Airport-to-airport or door-to-door air freight services worldwide
- Handling of all commercial cargo, personal effects, and luggage
- Daily pickup and delivery throughout Canada and the US
- Online global track and trace capabilities
Ocean Freight
- Cost-effective and reliable ocean/sea freight options for all cargo types
- LCL (Less than Container Load) and FCL (Full Container Load) services
- Temperature-controlled and special marine containers available
- Handling of dangerous goods
- Complete handling of EXW, FOB, DDP, and DDU shipments
- Door-to-door pickup and delivery
Container Drayage
- On-time transportation of your marine containers at competitive prices
- Outsourced to reliable container drayage fleets
Oversized and Project Cargo
- Specialized handling and transportation of oversized and overweight cargo
- Extensive experience in project cargo management
Packing and Storage
- Professional packing and storage services to ensure your goods are safe and damage-free
- Large storage facility available
Additional Services
- Transport document preparation and handling
- Cargo insurance arrangements
- Customs clearance assistance
- Free consultation and customized quoting
Our Vision
To be your trusted partner in global logistics, offering tailored solutions and unparalleled customer service. We are dedicated to exceeding expectations and ensuring your complete satisfaction.
Contact us today to discuss your specific transportation needs and discover how Focus Worldwide Logistics can help you achieve seamless and efficient global trade.
Overall Experience
The reviews suggest that the company has a poor overall experience, with multiple reviewers expressing dissatisfaction with the service delivery, customer service, and communication.
Poor Service Delivery
Reviewers mentioned that the company failed to deliver goods on time, with some experiencing delays and others not receiving their shipments at all. There were also reports of rude and unresponsive staff, with some reviewers being yelled at by customer service representatives.
Communication Issues
Multiple reviewers mentioned that the company had poor communication, with staff failing to respond to queries or provide updates on delivery times. Some reviewers had to constantly follow up with the company to get information about their shipments.
Reliability Issues
Reviewers expressed concerns about the company's reliability, with some experiencing issues with subcontractors and others being passed from one shipping company to another. This led to delays and confusion for the customers.
Positive Aspects
Some reviewers mentioned that the company had prompt and guided service, with staff members like Ruby providing good customer service.
International Shipping
The company's international shipping service was criticized by multiple reviewers, with some experiencing issues with shipping from China to Canada.
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