Your Health, Our Care: Providing Quality Healthcare in Calgary
Rockford Medical Clinic, with its dedicated team of experienced physicians and healthcare professionals, has been serving the northwest Calgary community for years. We prioritize patient-centered care, offering personalized attention and comprehensive healthcare services to individuals and families.
Our Mission
Our mission is to provide high-quality family medicine to the community, fostering healthy relationships with our patients through personalized care, education, and preventative measures. We believe in working collaboratively with each patient to achieve optimal health and well-being.
Services Offered
General Healthcare
- Routine checkups and vaccinations
- Management of chronic diseases such as diabetes, high blood pressure, and cholesterol
- Treatment of common illnesses and injuries
- Health screenings
- Travel medicine
Specialized Services
- Women's health care
- Child health care
- Geriatric care
- Chronic disease management
- Lifestyle modifications and nutrition advice
Additional Services
- Acupuncture
- Medical advice and referrals
- Patient education and support groups
Our Team
Dr. Lily Toma, MD CCFP
Dr. Toma brings over 30 years of experience to Rockford Medical Clinic. With a background in pediatrics and family medicine, she provides compassionate and holistic care to patients of all ages.
Portia C.Portia, our skilled Nursing and Medical Office Assistant, has a passionate focus on patient care and well-being. She has a background in accounting and nursing, ensuring meticulous record-keeping and efficient office operations.
Jonalyn P.Jonalyn, our dedicated Medical Office Assistant, is committed to providing excellent patient care. Her empathetic nature and attention to detail make her a valuable asset to our team.
Together, we are dedicated to creating a positive and supportive environment where patients can feel comfortable and receive the care they need.Overall Experience
The reviews for this clinic are mixed, with some patients expressing satisfaction with their treatments and experiences, while others have had disappointing and frustrating interactions with the staff and management.
Positive Comments
Some patients have commended the doctors for their expertise, care, and willingness to listen to their concerns. Dr. Lily Toma and Dr. Arina Melnik have been praised for being good doctors who take the time to understand their patients' conditions.
Negative Comments
Several patients have expressed frustration with the clinic's management and staff. Issues with long wait times, poor communication, and unprofessional behavior have been cited as major drawbacks. Some patients have had difficulty getting through to the clinic, with phone systems not being turned on until late in the morning. Others have experienced delays and inefficiencies in scheduling appointments and receiving treatment.
Clinical Management
The clinic has been criticized for its lack of organization and poor management. Some patients have reported being triple-booked with the same doctor, and others have experienced extended wait times for appointments.
Front Desk Staff
Some patients have praised the front desk staff for being nice and professional, while others have criticized them for being rude, unprofessional, and inefficient. Long wait times on the phone and delays in responding to messages have been common complaints.
Website and Availability
The clinic's website has been criticized for not providing accurate information about its availability, leading to patients showing up only to find the clinic closed without notice.
Patient Recommendations
Some patients have shared their experiences in other clinics and praised those that offer more efficient and respectful care. One patient recommended finding a clinic that accepts walk-ins and can accommodate patients quickly.
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