Experience the Art of Property Expertise
At Philip James, we are one of Manchester's largest independent property specialists, managing and selling assets worth over 1.15 billion. Established in 2001, our business has multiple divisions dedicated to property management, lettings, sales, developments, finance, and block management. As a globally innovative company, we work with investors from all over the world, including the UK, Europe, Middle East, and Asia.
Our success is attributed to our leadership team comprising of Directors and Executives, including Philip Nolan, Rob Kennedy, and Rob Cuffe. Each member of our leadership team is a professional within the property and financial services sector, with skillsets that complement each other to deliver exceptionally high standards.
Our Mission and Core Values
Our mission statement is to deliver an outstanding service through market-leading expertise, while helping customers achieve their property and financial goals. Our core values are built upon respect, entrepreneurial spirit, accountability, customer satisfaction, and honesty.
Meeting the Management Team
Let us introduce you to our experienced management team:
- Philip Nolan: With a chartered accountant background in Dublin, Philip has extensive experience in finance, leadership, and entrepreneurship. He co-founded Philip James, recognizing the need for a professional independent estate agency that combines traditional values with modern technology.
- Rob Kennedy: With over 25 years of experience in the property industry, Rob has successfully led numerous estate agency offices, transforming each office into top-performing teams. He co-founded Philip James Kennedy in 2003 and is a shareholder in Philip James Partnership Ltd.
- Rob Cuffe: With a passion for property, Rob has built a successful team in Manchester City Centre, Salford Quays, and surrounding areas. His drive and determination have made him an accomplished property expert.
Our Services
At Philip James, we offer a wide range of property services, including:
- Property Sales: With years of experience in the property industry, our experts provide exceptional guidance and support to help you achieve your property goals.
- Property Rentals: Our lettings team helps landlords find the perfect tenant while ensuring a smooth rental experience for both parties.
- Property Management: Our experienced team manages properties on behalf of landlords, ensuring timely rent collections, maintenance, and property preservation.
- Block Management: With in-depth knowledge of property management, our team provides expert services to manage multi-unit residential and commercial properties.
- Property Investments: Our experts help investors develop property portfolios, providing guidance on market trends, taxation, and regulatory compliance.
Join us on an incredible journey as we drive results, achieve sustainable income, and create a positive return on investment for all stakeholders.
Tenant Experiences with Philip James Lettings
Frustrating and Distressing Experience
One tenant, Amanda Duan, had a terrible experience with Philip James Lettings. She was unable to relocate for a new job opportunity due to the company's inflexibility with her tenancy contract. Despite her efforts to find a suitable replacement, the company refused to allow her to move out unless her flatmate also moved out. This led to a significant loss, including a dream job offer and a substantial deposit.
Poor Communication and Lack of Accountability
Amanda Duan's experience was further exacerbated by the company's poor communication and lack of accountability. She was not provided with written rules or policies supporting the company's decisions and was met with silence and dismissal when she asked for clarification. Her requests for a resolution were ignored, and she was forced to seek legal help.
Unreasonable Charges and Condescending Communication
Alana Leeson, another tenant, faced similar issues with Philip James Lettings in Manchester. She was charged unreasonable fees for cleaning and removing items that were originally part of the property. When she disputed the charges, the company responded with condescending communication, and the situation escalated. The company's handling of her deposit was also problematic, with a lengthy wait time between correspondence and the deposit being held hostage until an agreement was reached.
Positive Experience with Hayley Sellars
On a positive note, Azhar Hussain had a good experience with Hayley Sellars, a representative from Philip James Lettings. He praised her professionalism, patience, and customer service in dealing with a tenancy matter.
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