Expert Guidance for a Healthier, Stronger Relationship
Nestled in the heart of Vancouver, Living Environments stands as a reputable company dedicated to crafting extraordinary kitchen, bath, and dressing room experiences. With over two decades of experience in the industry, we have established ourselves as an exclusive dealer of Downsview Kitchens, renowned for their exceptional quality and craftsmanship.
Our Vision
Our unwavering vision is to design and create thoughtful and beautiful kitchen, bath, and dressing rooms that perfectly align with our clients' aesthetic, functional, and economic goals. We believe in the power of timeless design, ensuring that your home reflects your unique personality and resonates for generations to come.
Our Process
From the initial design consultation to the final installation, we prioritize collaboration and transparency throughout the entire process. Our team of experienced designers will work closely with you to understand your needs, preferences, and aspirations. We will take the time to listen carefully to your ideas and translate them into a design that exceeds your expectations.
Our Expertise
At Living Environments, we offer a comprehensive range of services, including:
- Custom kitchen design and installation
- Bath and dressing room design and installation
- Procurement and installation of high-quality fixtures, appliances, and accessories
- Project management and coordination
- Detailed design plans and visualizations
Our Commitment
Our unwavering commitment to quality and craftsmanship is evident in every project we undertake. We use only the finest materials and work with skilled artisans to ensure that your new space is a masterpiece. Our attention to detail and commitment to customer satisfaction are unmatched.
Our Beliefs
At Living Environments, we believe in:
- The power of timeless design that transcends trends
- The importance of functionality and aesthetics in equal measure
- The value of collaboration and teamwork
- The ability to create a seamless and enjoyable design experience for our clients
Disappointing Experience
A buyer had a previous unpleasant experience with Downsview Kitchen, but was willing to give them another chance to fix some water damage issues. The process took six weeks and $140, but the final product was not satisfactory. The new kick plate was too long, and the salesperson's response was inadequate. The customer was asked to hire someone to trim the kick plate, even though it was clear that the salesperson had made an error. The customer was left feeling unsatisfied, with the salesperson getting personal and defensive when confronted about the issue.
Lack of Customer Service
The salesperson's response to the customer's concerns was unhelpful, and the customer was not offered any solutions to fix the problem. The salesperson seemed more focused on saving face rather than resolving the issue. The customer had to escalate the issue to the Toronto office, where they were told that they were being "short" with the salesperson, who was described as "gracious and accommodating".
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