Your Partner in Health and Wellness
At Red Key Realty & Property Management, we pride ourselves on being a locally owned and operated business that is dedicated to providing exceptional service to our clients. Our mission is to offer exemplary service in all aspects of real estate, from buying and selling homes to renting and property management. Our team of knowledgeable and experienced professionals is committed to conducting themselves with honesty, integrity, and respectfulness in every interaction with our clients.
Our Services
At Red Key Realty & Property Management, we offer a wide range of services to meet the needs of our clients. Whether you are looking to buy or sell a home, rent a property, or manage your investment, we have the expertise and resources to help you achieve your goals. Our services include:
- Residential and commercial real estate sales and marketing
- Property management and rental services
- Eviction services for landlords
- Renovation and construction management
- Junk and recycling removal
- Yard care and snow removal services
Our Team
At Red Key Realty & Property Management, we are proud to have a dedicated team of professionals who are committed to providing exceptional service to our clients. Our team includes experienced real estate agents, property managers, and administrative staff who are knowledgeable about the local real estate market and are committed to conducting themselves with professionalism and compassion in every interaction with our clients.
Meet the Staff
Our team includes:
- Laura H, Owner/Broker
- Ken L, Maintenance Manager
- Stephanie P, Office Manager
- Dallas C, Finance Controller
- Julie D, Property Manager
- Christina S, Property Manager
- Pat C, Property Manager
- Shelby T, Administrative Assistant
- McKenna L, Administrative Assistant
- Tiffany M, Reception
Testimonials
Don't just take our word for it - here's what some of our satisfied clients have to say:
- "With experience dealing with numerous property management companies across British Columbia and Alberta, I find the team at Red Key Realty & Property Management to be nothing short of amazing! Responsive, caring, transparent, and fair are only a few of the many words, I feel comfortable using to describe their performance." - John M, Property Owner
- "We recently sold our property through Red Key Realty & Property Management. They helped us every step of the way and explained everything so we weren't left in the dark on anything. The best part, they were able to get us our asking price! We would definitely recommend Red Key if you are thinking of selling or buying a home." - Tim T, Seller
- "My family and I rent from Red Key and have had a wonderful experience. They were flexible with move-in dates, offered incentives and always got back to us when we had questions. We love living in our little townhouse!" - Natasha Y, Tenant
Poor Customer Service and Maintenance
Many reviewers had extremely negative experiences with the rental company, citing poor customer service, ignored maintenance requests, and unfair business practices. Tenants felt unsafe and uncared for, with issues left unattended and unreasonable expectations placed on them.
Unfair Business Practices
Reviewers mentioned being charged excessively for damages, application fees, and rent increases. Some even reported being accused of not paying rent despite having proof of payment. The company was accused of being more interested in making money than providing quality service to tenants.
Negative Experiences with Specific Staff
Some reviewers had negative interactions with specific staff members, including Julie, who was described as unprofessional and rude, and Laura, who was said to ignore concerns. The office manager was also criticized for being unhelpful.
Positive Experiences
On the other hand, some reviewers had positive experiences with the company, citing helpful staff members like Christina, Jime Jim, and the professional staff in general. These reviewers appreciated the staff's willingness to help find suitable properties and provide good communication.
Other Issues
Some reviewers mentioned specific issues with properties, such as a building catching fire and being a safety hazard, and inadequate heating systems.
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