Trust us to manage your property as if it were our own!
At Benton Medical Pharmacy, we pride ourselves on being an independent community pharmacy providing one-stop healthcare by offering a wide range of services to meet the needs of our patients. Our pharmacy is conveniently located in the Benton Medical Centre on 51 Benton Street, Kitchener, Ontario, with the Benton Medical Clinic situated right next door if you require urgent care clinic services.
Our Services
We offer a variety of services to cater to the unique needs of each patient. Some of our main services include:
- Medication Reviews: Our pharmacists will work with you to ensure you understand your medication regimen, including the name of your medication, why you're taking it, how and when to take it, and any potential adverse effects.
- Over-the-Counter Medication Consultations: Our pharmacists are always available to provide guidance on over-the-counter medications and to help you choose the right product for your needs.
- Vaccinations: We offer a range of vaccinations, including COVID-19, flu, and certain travel vaccines.
- Diabetes Care: Our pharmacists can help you manage your diabetes, including medication reviews, education on insulin therapy, and more.
- Free Medication Blister Packaging: We offer free blister packaging services for your medication, making it easier to take your medication on the go.
- Free Prescription Delivery: We offer free prescription delivery services to make it convenient for you to receive your medication.
Our Team
At Benton Medical Pharmacy, we pride ourselves on the quality of service we provide. Our pharmacy team is always available to ensure that our patients know the name of their medication, why they're taking it, how and when to take it, and any potential adverse effects. Our team consists of:
- Abhay: Pharmacist/Owner
- Harry: Pharmacist/Owner
- Tania: Pharmacist
- Kelly: Pharmacist
- Roumi: Pharmacy Assistant
- Nihala: Pharmacy Assistant
- Anaka: Pharmacy Assistant
- Aram: Pharmacy Student
Our Commitment
At Benton Medical Pharmacy, we are committed to providing exceptional service to our patients. We encourage patients to ask questions and share their concerns about their medications. Our pharmacists are always available to provide guidance and support to help you manage your medications and overall health.
Get in Touch
To contact us, please visit our pharmacy at 51 Benton Street, Kitchener, ON, N2G 3H1. You can also reach us by phone at (519) 208-5020, by fax at (519) 208-5025, or by email at mail@bentonmedicalpharmacy.com.
Overall Perception
The reviews of Benton Medical Pharmacy are mixed, with some customers expressing satisfaction with the services provided and others experiencing poor customer service and issues with prescription fulfillment.
Positive Reviews
Several customers praised the pharmacy's staff, including the Pharmacy Manager Shadi, and pharmacists such as Tania and Paul's colleagues. They highlighted the friendly and helpful nature of the staff, as well as the professional services provided.
Negative Reviews
However, a significant number of customers reported negative experiences. Some complained about poor customer service, including employees shutting doors in their faces or not being willing to help. Others reported issues with prescription fulfillment, including not having their prescriptions ready or not receiving requested information.
Prescription Fulfillment Issues
Several customers mentioned issues with prescription fulfillment, including delays in receiving prescriptions, not having certain medications in stock, and not receiving requested information.
Customer Service Issues
Several customers reported issues with customer service, including employees being unfriendly, unhelpful, or poorly trained.
Recommendations
Some customers stated that they would no longer be using the pharmacy due to their poor experiences, while others recommended the pharmacy to others.
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