WE PROTECT OUR CLIENTS, PEOPLE & ASSETS ACROSS CANADA
At One West Properties, we pride ourselves on being a leading provider of property management services in the Greater Vancouver area. With over 20 years of combined experience in the real estate industry, our senior management team is dedicated to providing exceptional service to our clients.
Our Services
We understand that managing a rental property can be a complex and time-consuming task. That's why we offer a comprehensive range of services designed to simplify the process and maximize your return on investment.
Leasing
Our effective marketing strategies are designed to attract qualified tenants who will take care of your property. We understand the importance of finding the right tenant, which is why we thoroughly screen every applicant to ensure they meet our high standards.
Screening
Our rigorous tenant selection process includes verifying employment history, rental history, and credit history to ensure that our tenants are reliable and responsible. This gives you peace of mind knowing that your property is in good hands.
Maintenance
We believe that prompt and efficient maintenance is crucial to maintaining the value of your property. Our team is available 24/7 to address any maintenance issues that may arise, ensuring that your property is always well-maintained and safe for our tenants.
Rent Collections
Our automated rent collection system ensures that your rent is collected on a timely basis, eliminating the need for paperwork and reducing the risk of errors.
Accounting
We provide monthly reports on property income and expenses, providing you with a clear understanding of your property's financial performance.
Rental Proceeds
We deposit your monthly rent earnings directly into your account, eliminating the need for additional expenses and ensuring that your funds are always accessible.
At One West Properties, we understand that managing a rental property can be a complex and time-consuming task. That's why we offer a comprehensive range of services designed to simplify the process and maximize your return on investment. Whether you're an experienced investor or a first-time landlord, we're here to help you achieve your goals.
Property Managers' Performance
The reviews highlight the varying levels of satisfaction with One West Properties' property managers. On the positive side, Michael Metcalfe, Stephanie Snow, Janine Macgillivray, and Heidi Lee are commended for their professionalism, prompt responses, and effective handling of requests and repairs. They are described as trustworthy, knowledgeable, and friendly.
Biased and Untrustworthy Behavior
On the other hand, Tim Naylor and Mario Brox are criticized for their unprofessional behavior. Tim is accused of being biased and untrustworthy, making accusations without basis, and poor communication. Mario is described as lacking transparency, honesty, and accountability, with a tendency to provide false information and delay repairs.
Company's Maintenance and Repairs
The reviews also highlight issues with the company's maintenance and repairs. Some tenants experienced delays or lack of response to their requests, including instances of no heat or hot water for extended periods. The company's solution to a hazardous hole in the building was deemed inadequate, with a piece of plywood placed over it.
Overall Experience
The overall experience with One West Properties ranges from extremely pleased to extremely disappointed. While some property managers received high praise, others were heavily criticized. The company's maintenance and repairs also received mixed reviews.
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