Transforming spaces, one door at a time.
Who we are
Renin is a leading provider of architectural hardware and interior design solutions, specializing in innovative and stylish barn doors, mirrors, and storage solutions. Founded on a passion for home improvement and a commitment to creating beautiful and functional living spaces, we believe in the power of design to elevate the everyday.
Our story
Born out of a desire to offer homeowners and designers unique and elegant design options, Renin emerged from a close-knit team of passionate individuals with a background in architecture, engineering, and product design. We are driven by the desire to transform spaces, inspire creativity, and empower homeowners to create homes that reflect their individual personalities.
What we do
At Renin, we offer a comprehensive collection of premium-quality barn doors, each meticulously crafted with attention to detail and finished with an array of stunning materials and finishes. Our product portfolio extends beyond just doors, encompassing a diverse range of complementary products such as contemporary mirrors, elegant towel racks, and practical storage solutions.
Our vision
Our vision is to inspire and empower homeowners to embrace unique design and cultivate a warm and inviting home environment through exceptional products and limitless possibilities. We believe in the power of design to enhance lives, foster connection, and create lasting memories.
Our values
- Innovation: We continuously seek fresh inspirations and embrace new technologies to push the boundaries of design.
- Functionality: We prioritize convenience, practicality, and seamless integration into any space.
- Quality: Our unwavering commitment to quality ensures exceptional craftsmanship and timeless aesthetics.
- Sustainability: We are dedicated to responsible manufacturing practices and eco-friendly materials to minimize our environmental impact.
- Inspiration: We are driven by a desire to spark creativity, encourage self-expression, and foster a sense of joy and wonder in homes.
Quality and Reliability Issues
Reviews highlight concerns with the quality and reliability of Renin's products. Some customers reported issues with their custom sliding closet doors, such as trim/handle separation, and poor repair services.
Poor Customer Service
Many reviewers expressed frustration with Renin's customer service, citing unresponsive or unhelpful representatives, long wait times, and lack of resolution for warranty claims. Some customers reported being told to communicate online only, even when trying to resolve issues over the phone.
Ordering and Shipping Issues
Some customers experienced problems with ordering and shipping, including incorrect stock levels, delayed shipping, and lack of notification about backorders.
Positive Experiences
However, a few reviewers reported positive experiences with Renin's customer service, citing helpful and courteous representatives who provided excellent assistance with technical issues and replacement parts.
Recommendations
Some reviewers strongly advised against using Renin's products and services, citing poor quality, poor customer service, and lack of reliability.
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