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Our Story
At The Optical Shop on Whyte, we take pride in being a family-operated business that has been serving the Edmonton community for years. Our commitment to providing quality service and excellent eye care has been the cornerstone of our success. From the moment you walk into our store, you can expect to be treated like family.
Our Services
At The Optical Shop on Whyte, we offer a wide range of services to ensure your eye health and vision needs are met. Our team of licensed optometrists and opticians are dedicated to providing exceptional care to every patient. Some of the services we offer include:
- Contact Lens Services: Our practice is equipped to offer a variety of contact lens options, including daily wear, extended wear, and disposable lenses. Our experienced optometrists and opticians will work with you to find the perfect lens for your lifestyle and vision needs.
- Eyeglass Services: We offer a wide range of prescription lenses and frames to suit your style and budget. Our on-site optometrist, Dr. Alisha Rhemu, will help you find the perfect pair of glasses to meet your vision needs.
- Eye Examinations: Our optometrists are trained to provide comprehensive eye exams, including visual acuity testing, refraction, and eye health assessments. We will also provide you with a comprehensive report detailing your findings and recommendations for follow-up care.
- Comprehensive Eye Care: We understand that eye care is not just about eyesight. Our team is dedicated to providing comprehensive care, including follow-up appointments for patients requiring contact lens fittings or adjustments.
Our Locations
We have three convenient locations in Edmonton to serve you better:
- 10524-82 Avenue, T6E 2A4 | (780) 437-1110
- 10108-105 Street, T5J 1C9 | (780) 757-7448
- 13445-97 Street, T5E 4C7 | (780) 476-8813
Meet Our Optometrist
Dr. Alisha Rhemu is our on-site optometrist with a passion for patient care. Born and raised in Edmonton, Alberta, Dr. Rhemu completed her Bachelor of Science in Optometry at Aston University in Birmingham, UK, and later received her Doctor of Optometry at the New England College of Optometry in Boston, USA. With extensive clinical experience in primary care, contact lenses, and ocular disease, Dr. Rhemu is dedicated to providing exceptional eye care to our patients.
Contact Us
We are committed to providing exceptional service and eye care to our patients. If you have any questions or concerns, please don't hesitate to reach out to us. We look forward to serving you better.
Exceptional Eye Care Experience
Dr. Choi, the optometrist, received high praise from multiple reviewers for her exceptional care, expertise, and dedication to providing outstanding eye care. Reviewers appreciated her warm and patient demeanor, as well as her ability to communicate complex information in a clear and feasible manner.
Positive Aspects of the Optical Shop
Many reviewers praised the Optical Shop for its comfortable and neat environment, enthusiastic and professional clerks, and complete range of glasses and sunglasses. The after-sales service was also highlighted, with reviewers appreciative of the helpful tips and prompt problem-solving.
Friendly and Accommodating Staff
The staff at the Optical Shop, including Dr. Choi, Jowen, Michelle, and the young male staff member, were consistently described as friendly, accommodating, and patient.
Issues with Customer Service and Pricing
On the other hand, a few reviewers expressed frustration with the shop's customer service, specifically citing issues with a repair job and pricing. One reviewer felt that the shop refused to take responsibility for a scratched lens, while another reviewer felt that the prices were too high compared to other options.
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