Committed to catering the logistic demands of our customers
Who We Are
Michigan Credit Union is a community-driven financial institution dedicated to empowering individuals and businesses in the state of Michigan. We prioritize financial wellness, accessibility, and community involvement, underpinned by values of integrity, fairness, and inclusivity.
Our Vision
Our vision is to create a thriving financial ecosystem where every Michigander has the opportunity to achieve their financial goals and reach their full potential. We believe in personalized solutions, tailored to individual needs and aspirations.
Our Values
- Integrity: We adhere to the highest ethical standards, treating every member and stakeholder with respect and transparency.
- Equity: We champion equal access to financial services and resources for all, regardless of background or socioeconomic status.
- Inclusion: We foster a welcoming and supportive environment, empowering individuals from diverse backgrounds to reach their financial goals.
- Community: We actively invest in the social and economic development of our communities, fostering a stronger Michigan.
What We Offer
As a full-service financial institution, we offer a comprehensive range of services to meet your diverse financial needs. These include:
Personal Banking
- Deposit and savings accounts
- Credit cards
- Personal loans
- Mortgage and home equity loans
- Investment and insurance options
Business Banking
- Business checking and savings accounts
- Business loans and credit cards
- Commercial mortgage services
- Treasury management solutions
Community Engagement
- Financial education programs
- Community outreach initiatives
- Partnership with local organizations
Our Commitment
Michigan Credit Union is committed to:
- Providing accessible and affordable financial services
- Empowering individuals through financial education and guidance
- Strengthening communities through targeted outreach and investments
- Operating in a responsible and sustainable manner
Join Us
If you are a resident, worker, student, or worshiper in Michigan, or if you regularly conduct business in the state, we invite you to join Michigan Credit Union and experience the difference we make in the lives of our members.
Service and Employees
Many reviewers have had positive experiences with the service and employees of Community Financial Credit Union. Asper Gillis noted that the tellers have always been really helpful, and Sarah was super knowledgeable about investment options. Joe Abbate praised the professionalism and efficiency of his member experience specialist, L.A.P. Danielle Kellow and Gina S. also commended the credit union for their excellent customer service.
Communication and Technical Issues
However, several reviewers have had issues with the credit union's communication and technical systems. Angeline Gilliam experienced problems with the online payment system, which resulted in errors and difficulty with customer support. Morgan Battle was unable to close and open new accounts remotely due to the credit union's strict identification requirements. Michael Wright described the credit union as incompetent, citing issues with communication, paperwork, and gaslighting.
Racism and Unfair Practices
Shentari Gilbert had a disturbing experience at the Canton branch, where the customer service representative was chewing gum and told her to use the ATM instead of being served. Gilbert accused the credit union of being racist and vowed to never do business with them again.
Leadership and Decision-Making
Corey Bugeja was a former employee who described the credit union's leadership under the current CEO as responsible for the downfall of the organization. Bugeja alleged that the CEO prioritized her own interests and those of her friends over the well-being of the credit union and its members. The reviewer also mentioned that payroll had increased despite employment cuts and that the credit union had engaged in questionable practices.
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