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Your Partner in Roadside Assistance

At Cliffs, we pride ourselves on being a premier towing, recovery, and transport company, serving Edmonton and Western Canada for over seven decades. Since our founding in 1953, we have remained steadfast in our commitment to customer satisfaction, reliability, and exceptional service. Our unwavering dedication to excellence has allowed us to become Edmonton's largest and most trusted towing, transport, and recovery company.

Our Services

As a comprehensive towing, recovery, and transport service provider, we offer a wide range of solutions tailored to meet the diverse needs of our customers. Whether it's emergency roadside assistance, vehicle recovery from challenging terrains, or long-distance transportation, our fleet of state-of-the-art tow trucks and equipment ensures efficient and reliable service. Our skilled and experienced team of drivers and technicians go above and beyond to deliver exceptional results in even the most demanding situations.

Transport Services

At Cliffs Transport Services, we specialize in transporting equipment of all sizes, from small and large machinery to heavy-duty vehicles. We have the right equipment to transport your load safely and securely, whether it's a few thousand pounds or up to 100,000 pounds. Our experienced team will work with you to develop a customized transportation plan that meets your specific needs.

Recovery Services

With over 65 years of experience, Cliffs has handled all types of major recoveries. Our equipment, manpower, and expertise enable us to handle even the most challenging and critical accidents. Our fast response team works efficiently with the utmost regard for safety, ensuring that you receive the best possible service.

Private Parking Towing Program

We understand the frustration of unauthorized vehicles taking up valuable space on your property. Our Private Parking Towing Program offers a comprehensive solution to this problem. By partnering with us, you'll receive on-site signage and property patrolling at no extra cost to you. Our goal is to be your trusted partner in keeping your property clear of abandoned, unregistered, and illegally parked vehicles.

Commitment to Excellence

At Cliffs, we're committed to maintaining our position as a leader in the towing industry. We achieve this through ongoing investments in cutting-edge towing equipment, training, and technology. Our integration of modern technologies not only streamlines operations but also allows for faster response times and enhanced safety measures, ensuring optimal outcomes for every customer.

A Leader in the Towing Industry

With over 70 years of experience, Cliffs has developed a reputation for providing superior towing and recovery services to Edmonton and Western Canada. Our commitment to customer satisfaction has allowed us to build long-lasting relationships built on trust and reliability. We're proud of our history and look forward to a future filled with continued growth, innovation, and customer satisfaction.

Reviews
Positive: Cliffs Towing has received praise for their excellent customer service, prompt response times, and efficient towing procedures.
Negative: Some customers have expressed concerns about high fees, towing without permission, and poor customer service from some staff members.

Overall Impression

Cliffs Towing has received an overwhelming number of positive reviews, with most customers praising the company's excellent customer service, prompt response times, and efficient towing procedures.

Customer Service

The majority of customers have praised the company's customer service, citing friendly and polite drivers who took the time to explain the towing procedure and made the experience as smooth as possible. Drivers such as Abu, Emile, and Johnny have been specifically mentioned for their excellent service.

Response Times

Many customers have praised the company's quick response times, with some mentioning that they arrived within 10-15 minutes of calling for assistance.

Towing Experience

Customers have reported having a smooth and hassle-free towing experience, with the company's drivers handling the situation efficiently and professionally.

Negative Comments

There were a few negative comments, with one customer expressing concern about the company towing a car from private property without permission and charging high fees. Another customer mentioned that the first person they spoke to was not very nice or accommodating.

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