At Mexicom Logistics, we take pride in being a trusted and experienced freight forwarder based in Montreal, Canada. For over 19 years, we have dedicated ourselves to providing reliable and affordable freight shipping services throughout North America. Our commitment is to deliver your commercial goods safely and accurately to their final destination. We understand the complexity of international logistics and transportation, especially when crossing the U.S.-Mexico border. That's why our team of trilingual logistics experts is dedicated to handling every detail of the logistics and transportation process between Canada, the U.S., and Mexico.
Our Services
At Mexicom Logistics, we offer a wide range of services designed to meet the unique needs of our clients. Our services include:
- Full Truckload (FTL) Door-to-Door Freight Shipping: We ensure efficient and reliable transportation of goods throughout Canada, the U.S., and Mexico using our network of over 3,640 Canadian, American, and Mexican carriers.
- Less Than Truckload (LTL) Freight Shipping: We provide cost-effective transportation of smaller freight shipments by sharing transportation costs with other companies, making it an attractive option for businesses of all sizes.
- Flatbed Shipping: We offer flatbeds, lowboys, double-drops, RGN, tandems, tarps, frames, sides, curtains, and more, ensuring your goods are transported safely and efficiently across borders.
- Partial Truckload (PTL) Freight Shipping: We help businesses save up to 50% on transport costs by choosing Partial Truckload, suitable for loads between 12 and 30 linear feet and between 1,000 and 25,000 lbs.
- Additional Services: Our comprehensive range of services includes warehousing and distribution, customs brokerage, cargo insurance, security and escorting, and transportation and logistics consulting.
Why Choose Us?
At Mexicom Logistics, we prioritize safety, experience, and priority support to ensure your freight is transported efficiently and reliably across North America. Our commitment to you includes:
- Safety Guaranteed: A large network of C-TPAT certified carriers with transit permits and 24/7 satellite tracking systems.
- Experienced Staff: Our trilingual logistics experts guide you through the process of transporting cargo across borders.
- Priority Support: Our Customer Service Team is ready to address all your logistics queries and concerns.
- Timely Delivery: Your load always arrives on time and safe.
At Mexicom Logistics, we understand the complexities of international logistics and transportation. Our team of experts is dedicated to providing a comprehensive range of services designed to meet the unique needs of our clients. Whether you're importing or exporting goods, we ensure your cargo reaches its destination safely and efficiently across borders.
Disappointing Experiences
Several reviewers have expressed their disappointment with Mexicom's services. Many have reported having to deal with incompetent agents and a lack of knowledge about the delivery process. One reviewer, Sterling Gray, explicitly warns others to "avoid them" due to the poor service they received. Israel Peralta's review echoes this sentiment, stating that the agent who answered the phone was rude and the service was expensive.
Lack of Communication and Commitment
Several reviewers have expressed frustration with Mexicom's lack of communication and commitment to delivery times. Daniel Plourde's review highlights the company's failure to meet delivery promises, resulting in angry customers and a negative impact on their reputation. Jose Contreras's review demonstrates the lack of response to queries about shipment status, leaving customers worried and frustrated.
Red Flags for Forwarders and Shippers
Sonia LoRusso's review highlights several red flags for forwarders and shippers. Mexicom does not carry cargo insurance or contingent liability insurance, which leaves customers vulnerable in the event of shipment damage. They also refuse to provide proof of delivery (PODs), making it difficult to resolve any issues that may arise.
Positive Experiences
However, not all reviews are negative. Shepard Kay and Meredith Tallack have had a positive experience with Mexicom, praising the company's professionalism, quality, and responsiveness. Kay's review highlights the "trouble-free and timely" delivery process, while Tallack credits Sergio with making the process "seamless" and excellent customer service.
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