Building a better supply chain, one delivery at a time.
At Reliable Logistics, we pride ourselves on being a leader in freight management services, last mile delivery, cross-border and Canada-wide LTL & FTL, returns management, and eCommerce fulfillment. With over 100 years of combined experience in transportation and logistics, our team of highly dedicated and trained professionals is committed to providing exceptional service to our customers.
Our Principles
Our senior leadership team comes from the world of logistics, transportation, and technology. With our combined experience, we are able to work with you to find the best solution for your company, whether you require a small shipment or a developed software solution. We believe in the importance of teamwork, communication, and innovation in providing our services. Our team is committed to ensuring each experience is a positive and seamless one for our customers.
Our Services
We offer a range of logistics services designed to meet the unique needs of our customers. Our services include:
- Freight Management: Our strong cross-border expertise and logistics network ensures that your goods are transported efficiently and effectively.
- Last Mile Delivery: We deliver your products to the end consumer on time and in excellent condition.
- Induction Solutions: We provide zone skipping and local entry solutions for businesses of any size.
- Returns Management: Our technology-driven approach ensures a seamless and efficient returns process.
- Fulfillment Solutions: Our fully integrated eCommerce and 3PL logistics fulfillment services meet the complex needs of our customers.
Testimonials
We are proud of our reputation for excellence in logistics and fulfillment. Here's what some of our satisfied customers have said:
- "Absolutely one of the best logistics companies I've ever worked with, the staff is amazing and the line supervisor omg, absolutely one of the best supervisors I have ever worked with, he is amazing, teamwork and always helping the line in all activities and best of all says thank you to everyone at the end of the shift. Such an amazing supervisor."
- "We are a eCommerce company using reliable logistics as our fulfillment provider. They are really supportive and economic. I don't know why people criticise warehouse business for late deliveries as that fully depends on the courier companies like Canada Post etc."
- "Great customer service and package delivered exactly as stated. Thank you for being so helpful and cheery Nadine! You were a breath of fresh air."
Logistics Partners
We have carefully chosen and extensively trained our team to ensure safe, efficient, and reliable transportation. Our team is dedicated to providing an exceptional customer experience and building strong relationships with our customers.
Poor Working Conditions and Discrimination
The reviewers Param Singh, Gagan Goyal, and Cheryl Clarke experienced poor working conditions and discrimination at this warehouse. The supervisors were allegedly rude and discriminatory towards employees, particularly towards Punjabi employees. This created a hostile work environment and negatively impacted the employees' morale and well-being.
Positive Experiences
However, some reviewers had positive experiences with the company. Authors Charles Akuoko, D. N., Rozalia, Baljeet Sandhu, and Ker praised the current management and staff, citing improvements in work involvement, processing time, leadership, and customer service.
Disappointing Delivery Service
Author Cheryl Clarke had a terrible experience with the company's delivery service, reporting that her package was launched onto her porch and that the customer service was unresponsive and unhelpful. This negative experience was echoed by Sarah Didomenico, who lost her package and received poor treatment from the company.
Challenging Work Environment for Truck Drivers
Author M. G. described the company as "tight for truck drivers, " citing the fast-paced and challenging nature of the work environment.
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