At Graestone Ready Mix, our dedicated team members are experienced, knowledgeable, and committed to helping our commercial and residential customers find the perfect concrete mixes for their unique needs. With over three generations of experience in the ready mix concrete business, we have built a reputation for providing high-quality concrete products and exceptional customer service.
Our Commitment to Quality and Safety
Our commitment to safety goes above and beyond. At Graestone Ready Mix, taking care of our employees and customers' safety is the most important part of our day. We want our employees to go home at the end of each day in the same or better health than they arrived. We are dedicated to providing a safe and healthy work environment for our employees and to ensuring that our concrete products are safe for use in construction projects.
Our Products and Services
We offer a wide range of standard concrete mixes that are perfect for residential projects such as house foundations, floors, driveways, sidewalks, patios, pool decks, and retaining walls. Our standard concrete mixes offer consistent set times and are designed to meet or exceed CSA standards. We also offer performance concrete mixes that are designed to meet the specific needs of commercial and industrial projects. Our performance concrete mixes always meet or exceed CSA standards and are backed by the best customer service in the industry.
Our Services
We understand that every construction project is unique, and that's why we take the time to consult with our customers to understand their specific needs. Whether you're working on a commercial or residential project, our experienced and knowledgeable team is committed to helping you find the perfect concrete mix for your exact needs. We deliver our concrete products on time and ensure that they meet or exceed CSA standards.
Our History
Graestone Ready Mix has been in the ready mix concrete business for over three generations. Before we opened our doors, we found that a lot of people and businesses were using concrete products that were not suitable for their project or didn't meet CSA standards. We wanted to change that. When we started Graestone Ready Mix Concrete, our goal was to help local homes, businesses, and projects by providing them with quality concrete products that they could rely on time and time again.
Our Mission
Our mission is to provide exceptional customer service, consistent product quality, and timely delivery to our customers. We are committed to being a privately owned, local business that focuses on the needs of our local customers. We are dedicated to helping our customers find the perfect concrete mixes for their unique needs and to providing them with the highest level of service and support.
Company Reputation and Performance
The reviews suggest that Graestone Cement Company has a mixed reputation among its customers. On one hand, some customers have reported positive experiences with the company, praising its professional salespeople, clear information, and timely delivery. On the other hand, many customers have expressed concerns about the company's commitment to safety, responsible driving practices, and customer satisfaction.
Safety Concerns
Several reviews highlight the reckless behavior of Graestone's truck drivers, including refusing to yield the right of way, engaging in road rage, and driving aggressively. These incidents have left customers feeling shaken and concerned about road safety.
Customer Service Issues
Some customers have experienced poor customer service, including unprofessional behavior from drivers, tardiness, and a lack of accountability. In some cases, customers have reported that the company has failed to take responsibility for mistakes, such as delivering the wrong concrete grade or causing damage to property.
Quality of Concrete
A few customers have raised concerns about the quality of Graestone's concrete, citing instances of dry concrete and inconsistent slump levels.
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