Providing loving care to every pet, every time.
At Jack's Towing, we have a mission to provide exceptional towing services to our customers. With over 50 years of experience, we have built a reputation for professionalism, expertise, and efficiency. Our team of skilled and experienced tow truck operators is dedicated to providing a top-notch towing experience for all our customers.
Our Services
We understand that towing needs can arise unexpectedly, which is why we offer 24-hour emergency services. Whether you need assistance with a roadside emergency or specialized equipment transportation, we are here to help. Our services include:
Towing Services
- 24-hour emergency towing
- Heavy-duty towing
- Light and medium-duty towing
- Specialized equipment transportation
- Long-haul towing
- Flat deck transport
- Lane control services
- Heavy-duty service calls
Vehicle Transport Services
We are one of the few towing companies in British Columbia that provides province-wide coverage. From transporting heavy machinery across provincial lines to specialized equipment transportation, we have the expertise and resources to get the job done.
Safety First
At Jack's Towing, we prioritize safety above all else. Our team of experienced tow truck operators takes the necessary precautions to ensure the safety of our customers, their vehicles, and the general public. We understand that unexpected towing needs can be stressful, which is why we strive to provide timely and efficient services with the highest level of professionalism.
We Put the Customer First
Our commitment to excellent customer service is evident in the countless positive reviews and testimonials we have received over the years. From helping stranded motorists to recovering damaged equipment, we take pride in providing personalized service that exceeds our customers' expectations.
A Message from Our Customers
"Kirby was amazing. Highly recommend!" - Cindy Slobodzian
"Excellent service, fast response time." - Amanda Rossi
"Great service. Reception personal provided professional assistance." - Donald Charlton
These are just a few examples of the many positive experiences our customers have shared with us. We take pride in being a business that truly cares about its customers and takes the time to listen to their needs.
Contact Us
If you need assistance with towing, vehicle transport, or specialized equipment transportation, call (604) 607-0772 today. Our experienced team is ready to help you 24 hours a day, 7 days a week.
Mixed Reviews for Jack's Towing
Positive Experiences
Many reviewers have had positive experiences with Jack's Towing, praising the friendly and professional service of the staff, including Sue, Dean, Ben, and Meredith. The drivers were described as being helpful, courteous, and efficient, with some even going above and beyond to assist with tasks such as parking vehicles in narrow garages.
Negative Experiences
On the other hand, several reviewers have reported negative experiences with Jack's Towing, citing issues with communication, pricing, and dishonesty. Some have reported feeling misled or taken advantage of, with one reviewer accusing the company of stealing their car and then charging them for storage. Others have reported finding their vehicles damaged or ransacked after being towed, with the company showing no accountability.
Pricing Issues
Pricing seems to be a major concern for some reviewers, with some being quoted different prices for the same service or being charged exorbitant fees for storage.
Communication Breakdowns
Several reviewers have reported experiencing communication breakdowns with Jack's Towing, including being given conflicting information or being kept in the dark about the status of their vehicles.
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