At Next Generation Express (NGE), we pride ourselves on being a dedicated transportation solutions provider with over 20 years of logistics experience. Based in Ontario, Canada, we specialize in reefer shipments and leverage our expertise in custom temperature-controlled transportation to help you solve cold-chain issues and mitigate future risk. Our team of experts is committed to delivering exceptional service, ensuring the safe and timely delivery of your goods.
Our Story
With decades of combined logistics experience, our team has developed a deep understanding of the importance of cold-chain logistics. We recognize that the transportation of sensitive goods requires precision, reliability, and integrity. Our experienced account managers work closely with our clients to understand their unique needs and develop tailored logistics solutions that meet their specific requirements.
Our Services
At NGE, we offer a range of services designed to meet the unique needs of our clients. Our fleet of vehicles is equipped to handle a variety of cargo, including dry van, refrigerated, and high-value cargo. Our drivers are trained to handle sensitive goods with care, and our logistics team works around the clock to ensure seamless delivery.
Technology
We believe that technology plays a critical role in modern logistics. That's why we've invested in cutting-edge technology to provide real-time tracking and secure transit. Our customers can rest assured that their goods are in good hands with NGE. Our fleet management system allows us to monitor and manage our fleet in real-time, ensuring that our drivers are always on the right route to ensure timely delivery.
Safety and Security
At NGE, we take the safety and security of our customers' goods very seriously. Our drivers are trained to handle sensitive goods with care, and our fleet is equipped with state-of-the-art safety features. We also have a comprehensive security program in place to ensure the integrity of our shipments.
Our Team
Our team is comprised of experienced professionals with decades of combined logistics experience. Our account managers are dedicated to providing exceptional customer service and working closely with our clients to develop tailored logistics solutions. Our logistics team works around the clock to ensure seamless delivery.
Industries We Serve
We serve a range of industries, including food and beverage, pharmaceuticals, cosmetics, and more. Our expertise in temperature-controlled transportation has made us a trusted partner for companies looking to optimize their logistics operations.
Certifications
We take pride in our industry-leading certifications, including CTPAT, Smartway Transport Partnership, and US-Canada Bonded. These certifications demonstrate our commitment to safety, security, and environmental sustainability.
Overview of Reviews
The reviews of Next Generation Express (NGE) are overwhelmingly negative, with seven out of eleven reviewers giving a rating of 1 star and expressing extreme dissatisfaction with the company's services.
Negative Experiences
Unpaid Invoices and Unprofessional Behavior
Several reviewers reported that NGE owes them significant amounts of money and has failed to respond to their requests for payment. They described the company as fake, unprofessional, and liars.
Poor Service and Breach of Contracts
Other reviewers reported that NGE has failed to deliver on its promises, missing delivery deadlines and causing financial losses to its customers.
Unprofessional Drivers
One reviewer reported a dangerous encounter with an NGE driver who was tailgating, speeding, and driving recklessly.
Lack of Accountability
Reviewers also expressed frustration with NGE's lack of accountability, with some reporting that the company has refused to respond to insurance companies' requests and has refused to take responsibility for its actions.
Positive Comments
Professionalism and Respect
On the other hand, four reviewers gave NGE a rating of 5 stars, praising the company's professionalism, respect, and dedication to its work. They described the company as hardworking and honest, with excellent drivers and management teams.
On-Time Delivery and Good Logistics
These reviewers also reported positive experiences with NGE's logistics and delivery services, stating that the company is always on time and provides an amazing experience.
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