Your Neighborhood Pharmacy - Helping Improve Quality of Life
At Somerset Pharmacy, we are dedicated to providing exceptional pharmacy services to our community. With over 35 years of experience in the industry, our team is committed to delivering high-quality care and personalized attention to each patient. Our mission is to help improve the quality of life for our patients by providing them with expert advice, comprehensive medication management, and access to a wide range of products and services.
Our Services
We understand that every patient is unique, and that's why we offer a broad range of services tailored to meet individual needs. From filling prescriptions to providing specialized care for chronic conditions like diabetes, our pharmacy team is dedicated to helping patients achieve the best possible health outcomes. Our services include:
Prescription Services
When you fill your prescription at our pharmacy, you can expect:
- Fast and friendly service
- Thorough review of each prescription to ensure proper medication and dosage
- Clear explanations of medication usage and potential side effects
- Optional blister packaging to simplify medication management
- Regular check-ins to monitor progress and address any concerns
Specialty Services
We also offer a range of specialty services designed to address specific health needs. These include:
- Diabetic Care: Our team is dedicated to helping patients with diabetes manage their condition, providing guidance on medication management, blood glucose monitoring, and insulin therapy.
- Compounding: Our compounding pharmacists work closely with patients to create customized medications that meet their unique needs.
- Vaccinations: We offer vaccinations for patients of all ages, including flu, pneumonia, and travel vaccines.
- Compression Therapy: Our team provides expert guidance on compression stocking selection and application to help patients alleviate symptoms of conditions like varicose veins.
- Fair Pharmacare Registration: We help patients navigate the complex process of registering with British Columbia's Fair Pharmacare program and ensuring they receive the coverage they deserve.
- Product Rentals: We rent medical equipment and supplies, making it easier for patients to access the products they need.
- Medication Reviews: Our pharmacists will review your medications to ensure they are safe and effective, identifying potential interactions and suggesting adjustments to optimize your health outcomes.
- Product Reviews: Our team provides expert reviews of products, helping patients make informed decisions about their health care.
Our Team
Our pharmacy team is dedicated to delivering exceptional patient care and building meaningful relationships with our patients. We take pride in our diverse and experienced team, which includes:
- Pharmacists with over 35 years of combined experience
- Certified medical assistants and technicians
- Customer service representatives who speak multiple languages, including English, Punjabi, Cantonese, and Mandarin
Our Commitment
At Somerset Pharmacy, we are committed to providing exceptional patient care, building long-term relationships with our patients, and continually improving our services to meet the evolving needs of our community.
Positive Experiences
The majority of reviewers have had positive experiences with Somerset Pharmacy. They praise the knowledgeable and compassionate team, convenient delivery service, and prompt service. Many reviewers have been frequent customers and have developed a good relationship with the pharmacists and staff.
Notable Concerns
A few reviewers have expressed concerns about the pharmacy's policies and customer service. One reviewer felt that the pharmacy was unwilling to accommodate her request for a liquid form of antibiotics for her child, and was instead asked to pay extra for a new prescription. Another reviewer felt that the pharmacy did not prioritize helping a family with a baby in distress, instead opting to wait until the next day to fill a prescription.
Personal Touch
Some reviewers have noted the personal touch that Somerset Pharmacy provides, with one reviewer mentioning that the staff know her by face and are always friendly and helpful. Another reviewer appreciated the extra effort that the staff went to in assisting her.
Small Business
Many reviewers praise Somerset Pharmacy for being a small, community-based business that prioritizes personalized service over profits. They compare it favorably to larger corporate pharmacies, which they describe as impersonal and rushed.
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