Your one-stop solution for all your flooring needs.
A Trusted Partner in Flooring Solutions for Over 45 Years
Founded in 1973 by Israel Turk, Trust Flooring Group has become a trusted partner for flooring solutions across Ontario. With the addition of Conquest Carpet Corporation in 1983, Trust Flooring Group further solidified its position as a leading supplier and installer of high-quality flooring products.
Diverse Flooring Solutions for Every Project
Our diverse range of flooring solutions cater to various needs and preferences. From traditional hardwood and elegant stone to contemporary laminate and innovative vinyl, we offer:
- Carpet: A wide array of styles and textures to suit every decor and budget.
- Hardwood Flooring: Solid and engineered options available in a variety of species and finishes.
- Tile and Stone: Extensive selection of ceramic, porcelain, natural stone, marble, and more.
- Laminate Flooring: Cost-effective and durable alternative to hardwood.
- Luxury Vinyl Flooring (LVF): Waterproof and stylish flooring solution for various applications.
Dedicated Customer Service and Expertise
At Trust Flooring Group, we pride ourselves on exceptional customer service and unwavering expertise. Our team of professionals is committed to:
- Understanding your needs and aspirations for each project.
- Providing personalized recommendations based on your requirements.
- Skilled installation and seamless project management.
- Addressing your concerns promptly and efficiently.
A Comprehensive Solution for All Flooring Needs
From residential homes to high-rise buildings, commercial spaces, and hospitality projects, Trust Flooring Group has the experience and resources to deliver exceptional results. We have proudly completed countless projects for:
- Residential: Homeowners and builders.
- Commercial: Offices, retail spaces, and high-rise buildings.
- Hospitality: Hotels, restaurants, and convention centers.
- Institutional: Schools, hospitals, and government buildings.
Get a Free Quote Today
Let us be your trusted partner in creating beautiful and functional flooring solutions for your next project. Contact us today and receive a personalized quote from our friendly and knowledgeable team.
Customer Satisfaction
The reviews for Trust Flooring are mixed, with some customers having a positive experience and others having a negative one. On the positive side, several reviewers praised the company's top-notch quality, super-friendly customer service, and professional installation teams. They mentioned that the staff was helpful in selecting the right product and color, and that the installation was done efficiently and effectively. One reviewer even gave a special shout-out to Farina Waheed, who went above and beyond to assist them with their inquiry.
On the negative side, a few reviewers had a terrible experience with the company. Some complained about the poor quality of the products they received, citing issues such as chipping, ripping, and discontinued products. One reviewer even had to replace the entire floor due to the poor quality. Others were unhappy with the installation process, citing errors such as installing tiles upside down and not properly connecting boards. Several reviewers also mentioned poor customer service, with one reviewer stating that the company did not stand behind its quality of product.
Quality and Installation Issues
The majority of the negative reviews centered around quality and installation issues. Several reviewers mentioned receiving products that were subpar, citing issues such as buckling seams, chipping, and poor construction. Others were unhappy with the installation process, citing errors such as tiles being installed upside down and boards not being properly connected.
Customer Service
The customer service at Trust Flooring was a mixed bag. Some reviewers praised the staff for being friendly and helpful, while others were unhappy with the service they received. Several reviewers mentioned having to deal with poor communication and lack of resolution to issues.
Recommendations
When asked if they would recommend Trust Flooring, several reviewers were hesitant due to the quality and installation issues they experienced. However, a few reviewers did recommend the company, citing their positive experience with the staff and installation teams.
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