Who We Are
At our company, we are dedicated to providing our customers with an unparalleled buying experience. We are proud to represent a range of iconic brands in the motorcycle industry, including Vespa, Moto Guzzi, and Aprilia. Our goal is to help riders of all levels and backgrounds find their perfect ride, while providing superior customer service and support.
Our Services
We offer a wide range of services to cater to the needs of our customers. Whether you're looking to purchase a new motorcycle, trade-in your current ride, or simply need maintenance or repair work done, we've got you covered. Our knowledgeable and friendly staff are always happy to assist you every step of the way.
Financing Options
We understand that purchasing a motorcycle can be a significant investment. That's why we offer a range of financing options to help make your dream ride a reality. From 0% APR financing to cash incentives and trade-in credits, we've got a financing option to suit your needs and budget.
Special Offers
We regularly offer special promotions and incentives to our customers. Keep an eye on our website and social media channels for the latest deals and discounts. From exclusive financing offers to cash credits and trade-in incentives, we're committed to providing our customers with the best possible value for their hard-earned money.
Military and First Responders
We appreciate and recognize the service and bravery of our national and international defense forces, as well as our local heroes - emergency medical technicians (EMTs), firefighters, and law enforcement officers. As a small token of our gratitude, we offer special incentives to military personnel and first responders who purchase any 2024 and prior model year motorcycles. Please contact your local dealer for more information.
Moto Guzzi Offers
Take advantage of financing as low as 2.99% APR for 24 months or up to $1,500 performance credit on select Moto Guzzi models. Our current promotions are available on select Moto Guzzi MY24 and prior models, with varying offers based on model range. Vehicle photos may reflect European models and specs. Dealer participation and stock may vary. Please contact your local dealer for more information.
Aprilia Offers
Spring into a new ride with Aprilia! Take advantage of special financing options as low as 2.99% APR for 24 months or up to $1,750 performance credit on select Aprilia models. Head over to your local Aprilia dealer today for more details. Offers are valid only from May 1st, 2024, through May 31st, 2024, at participating dealers and vary based upon model.
Poor Customer Service and Unreliable Work
Several reviewers expressed their disappointment with Alberta Cycle's customer service and the reliability of their work. Dwayne Eskelson's review described a "horrible experience" where his quad was taken in for a simple timing chain tensioner repair, but ended up being a month-long ordeal with multiple issues and miscommunications. Stephie Tait's review mentioned a trip to the store where they were unable to get assistance or make a purchase due to unattended cash registers and lack of staff.
Mixed Reviews of Repair Work
While some reviewers had positive experiences with the repair work, others had issues with delays and miscommunication. Dwayne Eskelson's review highlighted a lengthy delay and uncertainty in receiving his repaired quad, while Nevin James's review praised the store's FCFS service on Saturday and the good deal they received on a new tire.
Positive Reviews from Loyal Customers
Despite the mixed reviews, some customers praised Alberta Cycle for their excellent customer service, knowledgeable staff, and attention to detail. Bogdan Vlasenko, Cas Nazaire, Richard Harris, Nevin James, and Patrick Hughson all gave the store 5-star ratings, praising their salesperson Brett Nichols, service staff, and willingness to go above and beyond.
Changes in Store Operations
Stephie Tait's review mentioned that the store's coffee area was dark and uninhabited, suggesting a change in their operations. This could be a contributing factor to the decline in customer experience and satisfaction.
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