Let Us Put a Smile on Your Tile!
At Greenapple Cleaning, we pride ourselves on being a trustworthy, dependable, and thorough house cleaning service in Ottawa. We built our reputation on these core attributes and work hard to earn and keep your business. Our team of dedicated professionals is committed to providing a home cleaning service that sets the standard in thoroughness, cleanliness, environmental sensitivity, and health. We understand the importance of a clean and healthy living space, which is why we use only non-toxic, chemical-free, environmentally-certified, and sustainable cleaning products that create a natural freshness.
Our Services
We offer a wide range of cleaning services designed to meet your specific needs. From our 20-point home cleaning checklist to our carpet cleaning, tile and grout cleaning, and office cleaning services, we've got you covered. Our team of experts uses state-of-the-art equipment, including ActiveIon Water Technology and custom-built commercial-grade HEPA filter vacuums, to ensure a truly thorough and high standard of clean. We take pride in our work and make our best effort to satisfy your cleaning needs.
What Sets Us Apart
What sets us apart from other cleaning services is our commitment to health, safety, and the environment. We use only eco-friendly products that are safe for your family and the environment. Our team members are carefully selected and security screened, and we pride ourselves on our team members also being professionally trained. We are a socially responsible company that cares about our people, the environment, and the local community.
Our Guarantee
At Greenapple Cleaning, we stand behind our work. We guarantee a truly thorough and high standard of clean based on our 20-point home clean checklist. If you're not satisfied with our service, we'll work with you to make it right. Our goal is to provide a cleaning service that exceeds your expectations and earns your trust.
Reviews Summary
Most Common Issues
- Unauthorized credit card charges
- Poor quality of cleaning services
- Unprofessional behavior by the company
- Miscommunication and lack of transparency regarding the scope of work and pricing
Praises for the Company
- Timely and professional cleaning services
- Friendly and responsive administrative staff
- Thorough and detail-oriented cleaning
- Use of eco-friendly and safe cleaning products
- Responsive to customer concerns and feedback
Cleaning Services Performance
- Some customers reported excellent cleaning services, with prompt arrival, thorough work, and professional attitude from the cleaners
- Others experienced poor quality of cleaning, with areas left unclean or incomplete
- Some customers appreciated the company's use of green-oriented cleaning products
Administrative Issues
- Some customers reported difficulties in communicating with the company, including unreturned calls and emails
- Miscommunication and lack of transparency regarding pricing and scope of work led to disputes and customer dissatisfaction
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