Your trusted partner in equestrian insurance
At Henry Equestrian, we're more than just insurance policies - we're a team of experienced and professional insurance brokers who truly understand the equestrian industry. With over three decades of experience designing, managing, and providing horse insurance expertise, we're trusted by clients like you to provide innovative solutions for equine mortality, liability, medical, and surgical insurance, as well as liability and tack coverage for horses, and specialty products for farms and facilities. Whether you're a seasoned horse owner, breeder, or enthusiast, we're dedicated to providing you with personalized service and expert advice.
Comprehensive Services
As an equine insurance expert, we offer a wide range of services tailored to your specific needs. Whether you need equine, farm, facility liability, commercial, or personal insurance, we've got you covered. Our comprehensive services include:
- Equine Insurance: Protect your horses with our comprehensive equine insurance policies, covering mortality, liability, medical, and surgical insurance.
- Farm and Facility Liability: Protect your farm or facility from liability claims with our specialized farm and facility liability insurance.
- Commercial Insurance: Insure your horse-related business with our commercial insurance policies, covering equine, livestock, farm, home, auto, life, and group insurance.
- Personal Insurance: Protect your personal assets and property with our personalized insurance policies.
Expertise and Personalized Service
At Henry Equestrian, we're passionate about providing expert advice and personalized service to ensure you receive the best possible coverage for your equestrian needs. With our deep understanding of the equine industry and our commitment to exceptional service, we'll work closely with you to find the perfect insurance solution for your unique requirements. Whether you're a seasoned horse owner or just starting your equestrian journey, we're here to help you navigate the world of equestrian insurance.
Community and Resources
As part of our commitment to the equestrian community, we provide a range of resources and services to support your equestrian endeavors. These include:
- Blog: Stay up-to-date with the latest equestrian news, tips, and insights on our blog.
- FAQs: Find answers to frequently asked questions about equestrian insurance and more.
- Forms: Download and complete our insurance application forms to get a quote or file a claim.
- Claim Processing: If you need to file a claim, our dedicated claims processing team is here to assist you every step of the way.
At Henry Equestrian, we're dedicated to providing you with the best possible equestrian insurance experience. Whether you're just starting your equestrian journey or an experienced horse owner, we're here to help you navigate the world of equestrian insurance. Contact us today to learn more about our comprehensive services and personalized insurance solutions tailored to your unique needs.
Disappointing Experiences with HEP and ClaimsPro
Several reviewers have shared their negative experiences with HEP and its claims processing agency, ClaimsPro. One of the most common complaints is delayed or lack of communication from the company. Steve Pancino, a reviewer, reported that his claim was denied despite following the veterinarian's instructions to the letter. He was unable to get a response from the company about the denial and had to settle the claim out of pocket.
Jordan Todd, another reviewer, had a frustrating experience with ClaimsPro's slow response to his calls and emails. He had to make several calls to get his insurance slips, and when he tried to cancel his policy, he was met with unreturned calls and delays.
Wait Times for Application and Declaration of Health
Simone Fortin, a reviewer, mentioned that it took a long time for HEP to get back to her with an application and declaration of health.
Positive Experience
On the other hand, Sarah Underwood had a positive experience with HEP's claims processing. She appreciated the thoroughness and kindness of her adjuster, Rachel, who helped her navigate the claims process. Her claim was processed quickly, and she was able to receive the necessary care for her horse.
Emily Pamela Jansson, another reviewer, shared her satisfaction with HEP's service, stating that they had excellent service and would not go back.
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