Transforming Lives, One Nose at a Time
At Wallace Automobiles, our story began in 1963, when Allan Wallace first opened the doors to our dealership on Ottawa's original used car strip, Richmond Road. Since then, we've grown to become a leading provider of quality pre-owned vehicles in Ottawa. Our commitment to customer satisfaction has remained unwavering, and we take great pride in our ability to find the perfect vehicle to meet our customers' needs.
Our Mission
At Wallace Automobiles, we believe that buying a car should be a smooth and enjoyable experience. That's why we've worked tirelessly to create a welcoming and stress-free environment for our customers. Our team of experts is dedicated to finding the perfect vehicle to meet your needs and budget. Our goal is to provide an exceptional buying experience, backed by a wide range of high-quality vehicles and a commitment to outstanding customer service.
Our Services
We offer a wide range of services to make your car-buying experience as seamless as possible. Whether you're looking for a reliable and efficient way to finance your new vehicle, we've got you covered. Our financing experts can work with you to create a customized payment plan that fits your budget and lifestyle.
In addition to our extensive selection of pre-owned vehicles, we also offer a range of extended warranties and protection plans to give you peace of mind. Our Ultimate Rust Protection module is designed to safeguard your vehicle from rust damage, while our Roadside Assistance Program provides you with the confidence to know that you're covered in the event of a breakdown.
Our Team
At Wallace Automobiles, our team is committed to providing exceptional customer service and ensuring that your car-buying experience is nothing short of exceptional. With over 50 years of combined experience in the automotive industry, our team is dedicated to finding the perfect vehicle to meet your needs. Whether you're looking for a reliable and fuel-efficient sedan or a rugged and capable off-road vehicle, our expert sales team is here to guide you every step of the way.
Contact Us
If you're ready to start your car-buying journey, we invite you to visit us today. Our friendly and knowledgeable staff are always happy to help you find the perfect vehicle to meet your needs. We look forward to welcoming you to Wallace Automobiles and starting the journey to finding your dream car!
Overall Impression
The reviews of Wallace Automobiles are overwhelmingly positive, with all reviewers giving a 5-star rating. The common thread throughout the reviews is the exceptional customer service, honesty, and professionalism of the staff, particularly Frank.
Buying Experience
The reviewers praised the smooth and pressure-free buying experience at Wallace Automobiles. They appreciated the ability to ask questions and receive honest answers, and the staff's willingness to accommodate their needs and concerns. The process of purchasing a vehicle was described as simple, comfortable, and seamless.
Staff
Frank is consistently mentioned as a standout staff member, known for his professionalism, politeness, and ability to make customers feel comfortable and welcome. Bruce Wallace is also mentioned as being helpful and responsive to inquiries.
Vehicle Quality
Reviewers were impressed with the quality of the vehicles they purchased, with many commenting on the excellent condition and exceptional value for the price. The staff's attention to detail and willingness to address minor cosmetic issues were also appreciated.
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