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At Hepburn Sales, we are a family-owned and operated business that has been dedicated to serving the equine community for over three decades. Established in 1994, our mission has always been to provide high-quality horse trailers, exceptional customer service, and a wealth of knowledge and expertise to horse people from all over Ontario and beyond. Our story begins with our founders, Ron and Barb Hepburn, who have spent their entire lives breeding, showing, and trailering horses. They saw a need for a reliable and knowledgeable source for horse trailers and decided to start their own business. Today, their daughter Jess is the fifth generation to live and work on the family farm, and together, they continue to run the business with the same values and dedication as when they first started.

As horse people themselves, we understand the importance of having the right trailer for your needs. That's why we offer a wide range of new and high-end used horse trailers, as well as welcome high-quality consignment trailers at our location at 5200 Highway 9, just east of Highway 27 in Schomberg, Ontario. In the summer of 2015, we also opened an on-location trailer parts store, managed by Ed Gardhouse, to provide our customers with a one-stop shop for all their trailer and trailer parts needs. Whether you're looking for a new trailer, replacing parts, or simply seeking advice from experienced horse people, we're here to help.

Our extensive experience and knowledge of the equine industry has equipped us to offer competitive financing and leasing options to our customers. We believe that every horse person deserves to have the right trailer for their needs, and we're committed to helping you find it. From pillar to post, our Hawk trailers are designed with horse and handler safety in mind, and we'd be delighted to show you all the features and benefits. Please don't hesitate to contact us to schedule a viewing or to learn more about how we can assist with your trailering needs.

Our Services

At Hepburn Sales, we offer a comprehensive range of services to support our customers' equine transport needs. These include:

  • New Horse Trailers: We offer a wide range of new horse trailers from Hawk, one of the most reputable and respected trailer manufacturers in the industry. Our trailers are designed with safety, durability, and functionality in mind, and we're proud to offer them to our customers.
  • Used Horse Trailers: We have a selection of high-end used horse trailers available, all of which have been thoroughly inspected and serviced to ensure they meet our high standards. Whether you're looking for a reliable workhorse or a luxurious ride, we have something to suit your needs.
  • Commercial Horse Haulers: Our trailers are designed to meet the demands of professional horse haulers and horse shows, with features such as hydraulic brakes, heavy-duty suspensions, and spacious living quarters.
  • Horse Trailer Insurance: We understand that accidents can happen, which is why we offer horse trailer insurance to our customers. Our insurance policies are designed to provide peace of mind and financial protection in the event of an accident or loss.
  • On-Location Parts Store: Our parts store is fully stocked with trailer parts and accessories, including tires, brakes, suspension components, and more. Our knowledgeable staff can help you find exactly what you need to keep your trailer running smoothly.

What Sets Us Apart

At Hepburn Sales, we're committed to providing exceptional customer service and building long-term relationships with our customers. We're horse people ourselves, and we understand the importance of having a reliable and knowledgeable source for equine transport solutions. Our extensive experience, combined with our commitment to quality and customer satisfaction, sets us apart from other trailer dealerships. Whether you're a seasoned horse person or just starting out, we're here to help you find the right trailer for your needs.

Reviews
Positive: The positive comments highlight the exceptional customer service, knowledgeable staff, and well-equipped parts department, making Hepburn Trailers a reliable and trustworthy choice for trailer needs.
Negative: The negative comments express concerns about the service aspect of the company, specifically regarding workshop locations.

Customer Service and Experience

The majority of reviewers praised the exceptional customer service and experience they received from Hepburn Trailers. Many reviewers mentioned the knowledgeable staff, particularly Barb, who went above and beyond to assist with their trailer needs. The parts department was also commended for being well-equipped and convenient, with staff members willing to help with "hard to find" parts.

Knowledge and Expertise

Several reviewers highlighted the extensive knowledge and expertise of the Hepburn Trailers team, particularly when it came to Hawk trailers. Reviewers felt confident in the team's ability to understand their specific needs and provide tailored advice and support.

Positive Aspects

  • Exceptional customer service
  • Knowledgeable and helpful staff
  • Well-equipped parts department
  • Responsive and prompt communication
  • Ability to accommodate specific needs and requests

Negative Comments

One reviewer expressed concerns about the service aspect of the company, citing evasive responses to questions about workshop locations.

Negative Aspects

  • Concerns about service and workshop locations
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