Trust Our Expertise, Drive with Confidence
At City Auto and Performance, we pride ourselves on being a family-owned business that has been serving the central Okanagan area for years. Our goal is to provide top-notch services to our customers, with a focus on safety, reliability, and honesty. We understand that your vehicle is a vital part of your daily life, and we strive to ensure that it runs smoothly and efficiently.
Our Services
We offer a wide range of services to cater to your vehicle's needs, from routine maintenance to major repairs. Our team of experienced technicians is dedicated to providing the highest level of service, using only the best products and equipment available. Whether you need a simple oil change or a more complex repair, we have the expertise and resources to get the job done right.
Brakes
Properly maintained brakes are crucial for your safety on the road. Our brake repair services include inspections, repairs, and replacements for brake pads, rotors, and other brake components. We use only high-quality parts and materials to ensure that your brakes function at their best.
Suspension
Shocks and struts are the most important parts of your car's ride, and we specialize in repairing and replacing them. Our technicians will inspect and diagnose any issues with your suspension, and recommend the necessary repairs to get your vehicle running smoothly.
Tires
We offer a wide selection of tires from leading brands, including summer and winter tires for your car, as well as all-terrain tires for your SUV or truck. We also provide tire rotations, balancing, and repairs to ensure that your tires are safe and efficient.
Exhaust
Our exhaust system repairs and replacements ensure that your vehicle's exhaust system is functioning properly. Whether you need a simple repair or a complete overhaul, our technicians have the expertise to get the job done right.
Engine
Our engine repair services include diagnosis, repairs, and maintenance to ensure that your engine runs smoothly and efficiently. We can also perform routine maintenance tasks such as oil changes, tune-ups, and more.
Custom Features
At City Auto and Performance, we offer a range of custom features to enhance your vehicle's performance. From lift kits to leveling kits, we have everything you need to customize your ride.
Diagnosis
Our state-of-the-art diagnostic equipment and experienced technicians will diagnose any issues with your vehicle, providing you with a clear and accurate assessment of the problem. We'll work with you to develop a plan to fix the issue, using only the best parts and materials available.
Maintenance
Regular maintenance is crucial to extend the life of your vehicle and prevent costly repairs. Our maintenance services include oil changes, transmission service kits, coolant flushes, air conditioning recharge, and more.
FAQ's
We understand that you may have questions about our services, products, and policies. We're here to provide you with the answers you need to make informed decisions about your vehicle's care.
Aftermarket Parts
At City Auto and Performance, we believe that our customers deserve the best. That's why we source our parts from top manufacturers and suppliers. Whether you're looking for performance parts or everyday components, we have everything you need to keep your vehicle running smoothly.
We're proud of our reputation as the top auto repair shop in Kelowna, and we're committed to maintaining that standard. Contact us today to learn more about our services and products!
General Overview of Reviews
The reviews of City Auto Repair are largely positive, with most customers expressing satisfaction with the service, prices, and quality of work.
Positive Experiences
Excellent Service and Prices
Many reviewers praised the shop's reasonable rates, top-notch service, and quick turnaround times. Some customers mentioned that the shop was able to source replacement parts for their imported vehicles and performed exceptional work on their exhaust systems and transmissions.
Friendly and Knowledgeable Staff
Several reviewers complimented the friendly and knowledgeable staff, including Angus and Chad, who were described as honest, transparent, and going above and beyond to ensure customer satisfaction.
Recommended for Import Vehicles
Some customers specifically recommended City Auto Repair for imported vehicles, citing the shop's expertise and fair prices.
Negative Experiences
Unsatisfactory Repairs
A few reviewers expressed dissatisfaction with the repairs done on their vehicles, citing unfinished or ineffective work, and poor communication from the shop. Some customers felt that they were overcharged or that the shop did not take responsibility for their mistakes.
Poor Customer Service
A couple of reviewers reported poor customer service, including a lack of follow-up and unhelpful advice from the shop.
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