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Connecting the World to Alaska, One Shipment at a Time

Carlile Transportation is a leading transportation and logistics company based in Anchorage, Alaska. Established in 1980, we have been serving Alaska's retail, oil and gas, mining, construction, and commercial fishing industries for over four decades. At Carlile Transportation, we pride ourselves on providing safe, reliable, and innovative shipping and logistics solutions for almost every industry.

Our Mission

Our mission is to connect businesses and communities across Alaska and beyond, providing a comprehensive range of logistics solutions that meet the unique needs of our customers. We strive to build long-term relationships with our customers, fostering a culture of trust, integrity, and dedication. Our team is committed to providing exceptional customer service, ensuring that our customers' goods are delivered safely and efficiently.

Our Services

Carlile Transportation offers a wide range of services, including:

  • LTL Freight: We provide complete logistics solutions for Alaska's supply chain, including shipping, trucking, and warehousing.
  • Hazmat & Bulk: Our hazmat and bulk transportation services ensure the safe and efficient transportation of hazardous materials and bulk goods.
  • Heavy Haul: Our heavy haul services cater to the unique needs of industries requiring oversized and overweight cargo transport.
  • Government & DOD: We specialize in providing transportation services for government and defense organizations, including the Department of Defense.

Community Responsibility

At Carlile Transportation, we believe that giving back to the community is an essential part of who we are. That's why we are committed to supporting local initiatives, sponsoring community events, and giving back to the communities we serve. We are proud to have established partnerships with local organizations, supporting various initiatives that benefit the people and businesses of Alaska.

Our Values

At Carlile Transportation, we value:

  • Safety: We prioritize the well-being and safety of our employees, customers, and the environment.
  • Reliability: We are committed to delivering exceptional service, ensuring that our customers' goods are delivered on time and in good condition.
  • Dedication: We are dedicated to our customers, employees, and the communities we serve.
  • Innovation: We strive to lead the industry in innovative logistics solutions, staying ahead of the curve to meet the evolving needs of our customers.

Our History

Carlile Transportation has a rich history, dating back to 1980 when we were first established in Anchorage, Alaska. Over the years, we have grown and evolved, expanding our services to meet the unique needs of Alaska's businesses and communities. Today, we are a leading transportation and logistics company, proudly serving customers across the state and beyond.

Reviews
Positive: While some reviewers had positive experiences with Carlile, the overall sentiment is negative due to issues with communication, service, and shipping delays.
Negative: The company faced numerous complaints about poor communication, service, and shipping delays, with some reviewers even describing the experience as a "robbery."

Service and Communication Issues

Several reviewers expressed frustration with the company's inability to provide timely services, communicate effectively, and update their hours or leave messages. Austin Stevenson and Britt Lipe were left waiting for extended periods for their shipments, with Austin being told that drivers were not available and Britt's shipment still sitting in Anchorage after 8 days. AKairgunner had trouble getting in touch with the company, finding that the phone was not answered or updates were not provided.

Mixed Reviews of Personnel

While some reviewers, such as Leroy and Jim Hill, had positive experiences with the personnel, others did not. Austin Stevenson praised the friendly phone staff, but ultimately had issues with the company's logistics. Britt Lipe was dissatisfied with the customer service, citing a lack of response to their complaint.

Delivery and Shipping Delays

Reviewers experienced various delays and issues with their shipments. Austin Stevenson was left waiting for days, and Britt Lipe's shipment had still not been picked up after 8 days. Jeff DeMaria was frustrated with the 16-day wait for a shipment that was only 4.1 miles from its final destination.

Positive Experiences

On the other hand, some reviewers had positive experiences with Carlile. Leroy praised the personnel at the Kenai terminal, citing their helpfulness. Calvin Campbell appreciated the company's MyConnect service and described the staff as professional and courteous. Jim Hill raved about the company's efficient shipping and positive responsiveness. John Albee had a great experience shipping his household goods, with the staff at the Anchorage location being extremely helpful.

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