Together, let's get you moving!
At Orthotic Solutions Ltd., we're committed to providing high-quality, patient-focused care to help you achieve your goals. For over 20 years, we've been dedicated to delivering exceptional treatment and support to individuals of all ages and backgrounds. Our team of certified orthotists and experts is passionate about helping you regain mobility and independence.
Understanding Your Needs
We understand that every patient is unique, which is why we take the time to get to know you and your specific needs. Our thorough assessment process helps us develop a personalized treatment plan that addresses your specific needs and goals. We believe that patient input is crucial, and we work closely with you to ensure that our treatment plan meets your individual needs and exceeds your expectations.
Integrated Clinic and Design Lab
Our state-of-the-art design lab is fully integrated with our clinic, allowing us to create custom orthotics that are tailored to your specific needs. Our design lab is equipped with the latest technology and materials, enabling us to produce orthotics that are not only effective but also comfortable and durable.
Quality Care Focused on You
Our entire team is committed to providing you with the highest level of quality care. We work closely with a network of healthcare providers to ensure an integrated approach to patient support and management. Our goal is to provide each patient with a positive experience from start to finish.
Our Team
At the helm of Orthotic Solutions Ltd. is Andrew MacLeod, our owner and manager. Andrew is dedicated to helping people regain their mobility and achieve their goals. With over two decades of experience in the field of prosthetics and orthotics, Andrew brings a wealth of knowledge and expertise to our team. Our team of certified orthotists and experts is committed to providing you with the best possible care and support.
Specializations
Our range of specializations includes:
- Pediatric cases, including plagiocephaly
- Lower extremity orthosis
- Upper extremity orthosis
- Sports medicine
- Geriatric orthosis
- Spinal orthosis
Accreditation and Experience
Our staff are certified or registered through the Canadian Board for Certification of Prosthetists and Orthotists program through Orthotics and Prosthetics Canada (OPC). Our certified orthotists have many years of combined experience and stay current with the latest techniques and research. We're committed to improving the quality of life for each patient we serve.
Clinical Expertise and Service
The orthotists at Orthotic Solutions have been praised for their exceptional clinical exams, diagnosis, and treatment recommendations. They take the time to thoroughly assess patients' feet and gait, providing personalized solutions to address specific issues.
Positive Experiences with Staff
Many patients have commended Andrew and other staff members for their kindness, professionalism, and expertise. They have been described as "amazing", "superb", and "knowledgeable". Some patients have even credited the staff with reducing their pain levels and improving their overall quality of life.
Issues with Front Desk and Phone Etiquette
However, some patients have experienced poor service from the front desk and phone staff. One patient was treated rudely by an older lady at the front desk, while another was met with abruptness and rudeness when calling to ask questions.
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