At Cascade Limo Service, we pride ourselves on being Calgary's premier limousine and car service provider. With a rich history dating back to 1972, our company has built a reputation for delivering exceptional service, luxurious vehicles, and unparalleled customer care.
Services
We understand that every occasion is unique and requires customized solutions. That's why we offer a diverse range of services to cater to your every need. From airport transfers to corporate events, weddings, and parties, we have the right vehicle for every occasion.
Our Fleet
Our diverse fleet of luxury vehicles includes stretch limousines, SUVs, Transit vans, and party buses. We maintain our vehicles impeccably to ensure they meet the highest standards of comfort and luxury. Whether you're celebrating a special occasion or traveling in style, we have the perfect vehicle for you.
Professional Chauffeurs
Our team of licensed and trained chauffeurs are dedicated professionals with years of experience in providing exceptional service. They're equipped to handle any situation, ensuring your experience with us is smooth and stress-free.
Airport Service
Say goodbye to the hassle of navigating public transportation or waiting in lengthy taxi lines at Calgary International Airport (YYC). Our reliable airport service ensures you arrive at your destination quickly and comfortably, with live updates on your ride status and chauffeur details.
Corporate Services
As a trusted partner for corporate clients, we understand the importance of efficient logistics planning and seamless communication. Our corporate services are designed to simplify your transportation needs, saving you time and money while ensuring your team's comfort and safety.
Testimonials
Our clients rave about our exceptional service, which is reflected in our 4.9-star rating on review platforms. We're proud of our excellent reputation and strive to continuously deliver outstanding experiences.
As you explore our services, we invite you to experience the Cascade Limo difference for yourself. Book now and discover the perfect blend of luxury, reliability, and exceptional service.
Overall Experience
The reviews highlight a mix of positive and negative experiences with Cascade Limousines. While some customers had excellent experiences with friendly and helpful drivers, others faced issues with drivers, vehicles, and customer service.
Positive Reviews
Driver Praise
Many reviewers praised their drivers, describing them as polite, funny, helpful, patient, and knowledgeable. Some drivers even went above and beyond, decorating the limo with balloons and providing exceptional service.
Service and Vehicles
Reviewers appreciated the ease of booking, cleanliness of the limos, and comfortable rides. Some mentioned that their drivers were accommodating, taking them to multiple photo locations and helping with bags.
Negative Reviews
Driver Issues
Some reviewers had negative experiences with their drivers, describing them as unpleasant, grouchy, and unapologetic. One driver was even accused of not wearing a mask during the trip and driving erratically.
Vehicle and Service Problems
Reviewers mentioned issues with the vehicles, including vomit residue, broken AUX cords, and non-functional air conditioning. Some drivers were also accused of being unhelpful and not providing explanations for using the sound system.
Customer Service
Some reviewers were unhappy with the customer service, stating that their concerns were not addressed and that they did not receive a response or follow-up after sharing their experience.
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