Business Details
47 Years
experience
Your Trusted Jewelry Destination for Timeless Elegance
Since 1979, we have been privileged to be part of our customers' stories, crafting fine jewelry that celebrates life's most meaningful moments. Our commitment to quality and timeless design is rooted in heritage, with a deep dedication to local craftsmanship and sustainability. We specialize in creating personalized pieces, from engagement rings to heirloom-quality jewelry, using responsibly sourced materials and time-honored techniques. Our team of experts ensures every customer receives tailored guidance, whether selecting a diamond or customizing a cherished keepsake. Through The Michael Hill Foundation, we strive to empower communities and protect the environment, aligning our values with actionable initiatives.With over 45 years of experience, we continue to innovate while honoring our antipodean roots, offering both online and in-store experiences across Canada, Australia, and New Zealand. Our services include complimentary jewelry cleaning, professional care plans, and exclusive collections designed to mark milestones with elegance. We remain dedicated to sustainability, with clear 2030 goals for responsible sourcing and environmental conservation. By championing local artisans and maintaining rigorous quality standards, we ensure every piece we create is made to last a lifetime. As we enter our new era, we remain focused on helping customers celebrate their unique stories through jewelry that transcends trends.
Services
Engagement Rings
Wedding Bands
Pendant Bar
Earring Charms
Jewelry Repair
Engraving Services
Professional Care Plans
Sustainable Diamonds
Custom Design
Jewelry Cleaning
Details
- Year established: 1979
Highlights and features
- We have over 45 years of experience in fine jewelry craftsmanship.
- Our commitment to sustainability includes responsible sourcing and 2030 environmental goals.
- We offer personalized jewelry customization and engraving services.
- Our Professional Care Plan provides peace of mind protection for your purchases.
- We support local artisans and champion Australian and New Zealand craftsmanship.
Services
Engagement Rings
Our engagement rings combine timeless elegance with modern craftsmanship, featuring conflict-free natural diamonds and certified sustainable lab-grown options. Each piece is meticulously designed to symbolize enduring love, with customization available through our online tools and in-store specialists. With over 45 years of expertise, we guide customers through selecting the perfect ring that reflects their unique story and style.
Jewelry Repair
We offer professional repair services for jewelry and watches purchased from Michael Hill, performed by skilled artisans using premium materials. Our in-store experts provide detailed assessments and restoration while maintaining the integrity of your cherished pieces. This service ensures your jewelry retains its beauty and value through generations of wear and care.
Engraving Services
Customize your jewelry with our engraving service, allowing meaningful messages or names to be etched onto select pieces. Available exclusively online, this complimentary service for Brilliance members adds sentimental value to gifts and milestones. Our state-of-the-art technology ensures precise, lasting engravings that enhance the personal significance of your jewelry.
Professional Care Plans
Protect your investment with our Professional Care Plans, offering comprehensive coverage for jewelry maintenance and repairs. Available in 3-year and 10-year terms, these plans provide peace of mind against accidental damage while preserving your jewelry's brilliance. Plans can be purchased in-store within 30 days of purchase, ensuring long-term protection for your valued pieces.
Sustainable Diamonds
Our sustainable diamond collection features certified lab-grown options and conflict-free natural diamonds, reflecting our commitment to ethical sourcing. Each piece undergoes rigorous quality checks to meet international standards while minimizing environmental impact. By offering transparent sourcing information, we empower customers to make responsible choices without compromising on beauty or quality.
Questions
What is Michael Hill's return policy?
We offer a 30-day return period for online purchases with proof of purchase. In-store purchases follow similar guidelines, while engraved or custom items have specific return conditions.
Do you offer jewelry engraving services?
Yes, we provide complimentary engraving for Brilliance members and $29 for others on select products through our online platform, with customization options for personalization.
How can I find a Michael Hill store near me?
Use our store locator tool to find the nearest Michael Hill location across Canada, Australia, and New Zealand, with detailed information on store hours and services.
What sustainability initiatives does Michael Hill have?
We commit to responsible sourcing, 2030 environmental goals, and The Michael Hill Foundation's tree-planting initiatives, aiming to plant 1 million trees by 2030 through partnerships.
Do you provide jewelry cleaning services?
Yes, we offer complimentary professional jewelry cleaning at all our stores, no appointment required, to maintain the brilliance of your Michael Hill pieces.
Can I resize my Michael Hill ring?
Most rings can be resized at no charge, with processing times of 4-7 business days. Tungsten and titanium rings cannot be resized and require special ordering instead.
Videos
