Protecting You, One Policy at a Time
Who We Are
Pembina Insurance Services is a reputable insurance brokerage firm based in Winnipeg, Manitoba, with over 30 years of experience in providing top-notch insurance solutions to individuals and businesses. Our team of experienced professionals is dedicated to helping you navigate the complexities of insurance, ensuring that you receive the best possible protection at the most affordable rates.
Our Philosophy
At Pembina Insurance Services, we believe that buying insurance should be a straightforward and stress-free experience. That's why we take the time to listen to your needs, understand your concerns, and provide personalized advice to help you make informed decisions. Our goal is to build long-term relationships with our clients, providing them with peace of mind and confidence in their insurance coverage.
Our Services
We offer a wide range of insurance products and services, including:
- Home Insurance:Quotes, Personal Insurance, Auto Insurance, Boat Insurance, Cottage Property Insurance, Condo Insurance, High Value Home Insurance, Home Insurance for Homes Under Construction, Motorcycle Insurance, Rental Property Insurance, and Tenant Insurance.
- Business Insurance: Building Owners Insurance, Church Insurance, Office/Retail Property Insurance, Salon & Barber Insurance, Commercial General Liability Insurance, Contractors Insurance, Convenience Store Insurance, Electricians Insurance, Florist Insurance, Health & Fitness Business Insurance, Janitorial Insurance, Laundromat Insurance, Pizza Parlour Insurance, Plumbing Contractors Insurance, and Restaurant Insurance.
- Travel Accident Insurance and Errors & Omissions Insurance.
- Professional Liability Insurance and Manufacturers Insurance.
Our Advantage
As an independent insurance brokerage, we have the flexibility to shop the market for you, ensuring that you receive the best coverage at the best price. We have established relationships with multiple insurance carriers, allowing us to find the perfect fit for your unique needs. Our experienced team will guide you through the entire process, from quote to claim, providing you with personalized service and support every step of the way.
Why Choose Us?
- Many discounts available
- We shop the market for you
- Personalized service and support
- Convenient pay plans
- Claims assistance
Employee Conduct
The review highlights several instances of poor employee conduct, specifically rudeness and unprofessionalism. Dave Scott noted that the employees were "nice and chill, " but this was not consistent across all reviews. Matthew Popplestone and Jenna Woodley expressed disappointment and frustration with the attitude and behavior of the staff, describing them as rude and unhelpful. In contrast, Spess BunBun reported a positive experience with helpful staff.
Service Issues
Several reviewers experienced issues with the service they received. Matthew Popplestone and Ezra Zachary reported mistakes made by the broker during the registration process, which resulted in additional costs for the client. Jenna Woodley and Mr. We Fight expressed frustration with the lack of interest and effort shown by the staff in resolving their issues. Pembina Insurance did not fare well in this category.
Parking and Accessibility
One reviewer, an anonymous author, cautioned others with mobility issues to avoid the office due to parking difficulties. This highlights a potential logistical issue that may impact the service experience.
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