Protecting People, Property, and the Environment
Riverstar Fire Protection is a Calgary-based leader in fire safety, serving the community since 1984. As a locally owned and operated firm, we specialize in providing top-notch fire protection equipment, education, and training to ensure that you and your business are fully prepared in the event of a fire. Our friendly, knowledgeable staff and certified technicians are committed to helping you with all your fire protection needs.
Our Services
At Riverstar Fire Protection, we offer a comprehensive range of services designed to meet all your fire protection requirements. Our services include:
- Annual, Semi-Annual, Quarterly, and Monthly Inspections of Fire Protection Equipment
- Installation of Fire Alarm Systems, Portable Fire Extinguishers, Kitchen, and Industrial Paint Booth Suppression Systems
- Service and maintenance of fire protection equipment
- Portable Fire Extinguishers - Inspections, Installation, Recharging, Hydrostatic Testing, and Maintenance & Repairs
- Fire Extinguisher Training
- Emergency/Exit Lighting - Inspections, Maintenance & Repairs
- Fire Alarm Systems - Inspections & Testing, Installation, Maintenance & Repairs
- Fire Suppression Systems - Inspections, Installation, Maintenance & Repairs
Fire Extinguisher Training
At Riverstar Fire Protection, we believe that proper education and training are essential to preventing fires and reducing losses. Our fire extinguisher training course is designed to equip your employees with the skills and confidence to respond safely and effectively in the event of a fire. Our course uses the BullExTM Intelligent Training System (I.T.S.), a state-of-the-art, environmentally friendly, and hands-on training system that simulates real-world fire scenarios.
Our Expertise
With over 35 years of experience in the fire protection industry, Riverstar Fire Protection has the expertise and resources to provide high-quality solutions tailored to meet your specific needs. Our team of certified technicians and friendly staff are dedicated to providing exceptional customer service, ensuring that you receive the support and guidance you need to ensure your business is fully protected.
Overall Performance
The reviews highlight Riverstar Fire Protection's exceptional customer service, prompt communication, and reasonable prices. Multiple customers have praised the company's friendly and helpful staff, with some even receiving loaner fire extinguishers at no additional charge.
Positive Aspects
- Prompt communication and service
- Friendly and helpful staff
- Reasonable prices
- Good selection of new fire extinguishers and mounting brackets
- Great customer experience
Negative Experience
However, one customer had a horrific experience with the company, citing unacceptable ETA on fire extinguisher servicing, delays, and a lack of interest in retaining their business.
Areas for Improvement
- ETA on fire extinguisher servicing
- Customer retention and compromising
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