Business Details
31 Years
experience
Emergency
services
Your Trusted Partner for IT & Cybersecurity Solutions
Since 1995, QueryTel has been a trusted provider of managed IT services, cybersecurity, and cloud solutions across North America. Our team of 50+ certified consultants combines decades of experience with cutting-edge technology to deliver tailored infrastructure, security, and growth strategies for businesses in healthcare, retail, logistics, and beyond. We specialize in network security audits, cloud migrations, 24/7 SOC monitoring, and custom development, ensuring robust protection and seamless operations.Backed by $2 - 5 million liability insurance and partnerships with industry leaders like Fortinet and Acronis, we prioritize measurable ROI, compliance, and enterprise-grade reliability. Our commitment to innovation, client-centric support, and long-term scalability has made us a preferred partner for organizations seeking secure, future-proof IT solutions.
Services
Cyber Security
Cloud Backup
Managed Services
24/7 Helpdesk
Development & Marketing
Field Services
Hardware Solutions
Cloud Hosting
Phone Systems
Details
- Year established: 1995
Highlights and features
- We offer over 30 years of experience in managed IT services across North America.
- Our 24/7 SOC and helpdesk ensure real-time threat response and technical support.
- AI-driven cybersecurity tools proactively block ransomware and data breaches.
- We partner with Fortinet, Acronis, AWS, and Azure for enterprise-grade solutions.
- Backed by $25 million liability insurance for risk-mitigated service delivery.
Associations and certifications
- ISO 27001
- SOC 2
Services
Cyber Security
Our cybersecurity solutions provide 24/7 protection against ransomware, malware, and data breaches. Using AI-driven tools and real-time monitoring, we detect and neutralize threats before they impact operations. Clients benefit from compliance audits, firewall management, and incident response tailored to industries like healthcare and logistics.
Cloud Backup
Automated cloud backups ensure data recovery within minutes, with AES-256 encryption and 90-day retention policies. We support hybrid environments, including AWS, Azure, and on-premises systems, with ransomware-hardened snapshots and SOC 2 compliance for secure storage.
Managed Services
We offer full-cycle IT management, including server monitoring, patch management, and remote support. Our services reduce downtime through proactive maintenance and 15-minute response times, backed by HIPAA-compliant tools and $5 million liability insurance for critical infrastructure.
24/7 Helpdesk
Our live helpdesk provides round-the-clock assistance for password resets, system crashes, and hardware issues. With 15-minute response times and on-site technicians, we ensure minimal disruption to business operations, supported by a dedicated SOC team.
Cloud Hosting
We offer secure cloud hosting with 24/7 monitoring, automated backups, and compliance with ISO 27001 and PIPEDA standards. Clients receive scalable infrastructure, domain management, and high-availability solutions across AWS, Azure, and private data centers.
Questions
What industries do you specialize in?
We serve healthcare, retail, logistics, professional services, and warehousing sectors with tailored IT and cybersecurity solutions.
Do you offer 24/7 technical support?
Yes, our SOC and helpdesk teams provide real-time monitoring and support with 15-minute response times.
How do you ensure data security?
We use AI-driven threat detection, ISO 27001-certified cloud storage, and compliance frameworks like SOC 2 and PIPEDA.
Can you assist with cloud migrations?
Yes, we handle seamless migrations to AWS, Azure, or hybrid environments with zero downtime.
Do you provide financing options?
Yes, we offer 0% financing for hardware purchases and flexible payment plans for IT services.
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