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At Acera Insurance, we are a unified company formed by the merger of CapriCMW and Rogers Insurance. As one of Canada's largest independent and employee-controlled brokerages, we are committed to providing personalized insurance solutions to individuals and businesses alike.

Industry Expertise

Our expertise spans across various industries, including agriculture, aviation, building and construction, craft brewery and distillery, education, environmental, equine and farm, financial institutions, fine art and jewelry, first nations, food and beverage processors and distributors, forestry and mill, foundry and metal, gaming and casino operators, hospitality and tourism, manufacturing, mining and energy, municipal and public sector, non-profit and charitable organizations, pharmaceutical insurance and health products, printer, graphics arts, publisher, professional organizations, retailers and distributors, strata and real estate, technology, telecommunications, transportation, warehouse and storage, wholesalers and distributors, veterinary vintners and wine distributors, and many more.

Business Insurance

Our business insurance solutions cater to various sectors, including:

  • Group Benefits: We offer group insurance plans for businesses, providing coverage for employee benefits, including health, dental, and vision.
  • Bonding and Surety: We provide bonding and surety services to help businesses mitigate risks and ensure financial stability.
  • Business Interruption Insurance: In the event of business interruption, our insurance solutions help businesses recover and get back on track.
  • Cargo Insurance: We offer cargo insurance to protect businesses against loss or damage to goods during transit.
  • Commercial Automobile and Fleet: Our commercial auto insurance policies cater to businesses with multiple vehicles.
  • Commercial General Liability Insurance: Our liability insurance solutions provide businesses with coverage against accidents or injuries.
  • Course of Construction Insurance: We provide construction insurance solutions for building and construction projects.
  • Cyber Liability and Privacy Insurance: Our cyber insurance policies help businesses protect against data breaches and privacy concerns.
  • Directors & Officers Liability Insurance: We offer liability insurance solutions for directors and officers, protecting against personal liability.
  • Equipment Breakdown, Boiler & Machinery Excess & Umbrella Liability: Our equipment breakdown insurance policies provide coverage against mechanical failure or breakdown.

Personal Insurance

Our personalized insurance solutions cater to individual needs, offering a range of products, including:

  • Auto Insurance: Our auto insurance policies provide coverage for personal vehicles, including liability, collision, and comprehensive coverage.
  • Home Insurance: We offer home insurance policies, providing coverage against damage or loss to personal residences.
  • Condo Insurance: Our condo insurance policies provide coverage for condominium owners, including liability, collision, and comprehensive coverage.
  • Tenant Insurance: We offer tenant insurance policies, providing coverage for personal belongings and liability while renting.
  • Travel Insurance: Our travel insurance policies provide coverage for unexpected travel-related expenses, such as trip cancellations or interruptions.
  • Adventure Travel Insurance: We offer custom insurance solutions for adventure travel, including extreme sports and activities.
  • Recreational Insurance: Our recreational insurance policies provide coverage for personal recreational activities, such as boating, hiking, or skiing.

Why Acera Insurance?

At Acera Insurance, we pride ourselves on our ability to provide personalized and customized insurance solutions to our clients. Our team of expert insurance professionals is dedicated to understanding your unique needs and providing tailored coverage to ensure your peace of mind. With Acera Insurance, you can trust that your assets are fully protected.

Reviews
Positive: CapriCMW Insurance Company has received praise for its exceptional customer service, adaptability, and personal attention.
Negative: Many customers have reported poor communication, incorrect information, and substandard service from CapriCMW.

Canadian Experience

Reviews of CapriCMW Insurance Company reveal a mixed bag of experiences. Tenured customers have had long-standing positive relationships with their insurance gal, Carol, and Shelinda, who have provided exceptional customer service. The company's ability to accommodate unique circumstances, such as the insurance of a trailer and a tiny home RV, has also garnered praise.

Disappointments

However, several customers have reported substandard service. Some experienced poor communication, with no return calls or emails, despite numerous follow-ups. One client was left without insurance coverage due to incorrect information, resulting in a lengthy and frustrating process to resolve the issue. Another customer was left stranded, unsure if they would receive a call back, after submitting a quote.

Exceptional Service

A few employees, like Jody and Kim, have gone above and beyond to provide excellent service. Carol, RuthAnn Perry, and Kayla have also received high praise for their responsive and informative interactions.

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