Experience the Art of Fine Jewellery and Exceptional Service
At Francis Jewellers, we are proud to be the longest-standing jewelry store on Vancouver Island, celebrating 100 years of service in 2021. Our team of highly trained professionals, comprising certified master-goldsmiths, watchmakers, gemmologists, appraisers, engravers, and sales staff, are dedicated to providing exceptional customer service and quality products.
Our Services
Over the years, we have established ourselves as a trusted and reputable jewelry store, offering a wide range of services to cater to our customers' diverse needs. Our expertise includes:
Jewellery Services
- Custom design: Our skilled design team will work with you to create unique and bespoke jewelry pieces that meet your individual specifications.
- Repair and restoration: Our expert repair team can restore your cherished jewelry pieces to their former glory.
- Appraisals and insurance quotes: We provide expert appraisals and insurance quotes for your valuable jewelry items.
- Engraving and stone carving: Our skilled craftsmen can engrave or carve intricate designs onto your jewelry pieces.
Watch Services
- Repair and maintenance: Our skilled watchmakers can repair and maintain your timepieces, ensuring they continue to keep perfect time.
- Restoration: We can restore your vintage or antique timepieces to their former glory.
- Appraisals and insurance quotes: We provide expert appraisals and insurance quotes for your valuable timepieces.
Jewelry Collection
Our extensive jewelry collection features stunning pieces from renowned brands, including Rolex, Cartier, and more. We also offer a wide range of diamonds, gemstones, and other precious materials. Our knowledgeable staff is always happy to help you find the perfect piece to suit your taste and budget.
Testimonials
Don't just take our word for it - our customers rave about our exceptional service and quality products. Here's what a few of our satisfied customers have said:
- "They took my scribble of a ring on a napkin and made it a masterpiece - Adam Rushton"
- "Very professional and expedient service repairs on 3 items, one being my wedding ring which they designed many moons ago. I would definitely recommend Francis Jewellers. - Sarah Bradbury"
- "Rafal and team took good care of me! I purchased a watch strap for $150 less than a year ago from Lugaro and it was already falling apart. I went into Francis Jewellers and Rafal and his amazing team was patient and knowledgeable about finding me my ideal strap. Italian made at a fantastic price! Thanks kindly for your time and patience!" - Lorne Moore
About Our Team
Our team consists of experienced professionals who share a passion for excellence in customer service and jewelry craftsmanship. We strive to provide an exceptional shopping experience, and we take pride in building long-term relationships with our customers.
Contact Us
Our team is always happy to assist you with any questions or concerns you may have. Contact us today to learn more about our services and products.
Positive Experiences
Many customers have had positive experiences with Francis Jewellers, praising the staff for their helpfulness, integrity, and attention to detail. Several reviewers mentioned the excellent customer service they received from specific staff members, including Emma, Karen, Rafal, and Ms. Yu. The craftsmanship and quality of the jewellery were also highly praised, with many reviewers mentioning that they were thrilled with the final product.
Custom Jewelry and Repairs
Francis Jewellers offers custom jewelry design and repair services, which have been highly praised by reviewers. Several customers mentioned that they had pieces custom-made, including engagement rings and wedding bands, and were extremely happy with the results. The staff's expertise and ability to bring customers' ideas to life were particularly noteworthy.
Trust and Integrity
Many reviewers mentioned that they trusted Francis Jewellers with their family heirlooms and precious jewellery, citing the staff's integrity and commitment to quality. The prices were also considered reasonable by many reviewers.
Negative Experience
One reviewer had a negative experience with Francis Jewellers, citing a discrepancy in pricing for a watch battery replacement. The reviewer felt that the staff did not stand behind the initial quote and was unhappy with the final price.
Be the first to review Francis Jewellers.
Write a Review
