Transforming Spaces, One Floor at a Time
At City Tile, we're passionate about helping our customers bring their design visions to life. With over 60 years of experience, we've built a reputation for providing exceptional service and offering the largest selection of flooring options in Rutherford County. From carpets to hardwoods, laminates to tile, and everything in between, we've got you covered.
Our Story
Since 1957, City Tile has been family-owned and operated, with a committed team dedicated to delivering unparalleled customer service. Our founders, who were passionate about flooring, saw an opportunity to provide a one-stop-shop for customers seeking expert advice and guidance on choosing the perfect flooring for their home or business. Over the years, we've grown to become the leading flooring provider in Middle Tennessee, known for our extensive selection, professional design consultations, and expert installations.
Services
At City Tile, we're not just about selling flooring - we're about creating spaces that inspire, comfort, and enrich the lives of our customers. Our services include:
- Design Consultations: Our team of expert design consultants will work closely with you to understand your vision, preferences, and budget to provide customized solutions that meet your unique needs.
- Installation Services: Our skilled installers take pride in their work, ensuring that every floor is installed to perfection, ensuring durability, and longevity.
- Financing Options: We understand that financing a flooring project can be overwhelming. That's why we offer convenient financing options to help make your dream flooring a reality.
- Product Solutions: We carry a vast collection of products from top brands, including Dixie Home, Masland, Fabrica, Mannington, and more.
Product Range
From classic to contemporary, our product range includes:
- Carpet: Soft, luxurious, and durable, our carpets come from renowned brands like Dixie Home, Masland, and Fabrica.
- Hardwood: Our hardwood selection includes premium options from Mannington and UltraWood.
- Laminate: With a focus on durability and ease of maintenance, our laminate selection includes products from Mannington.
- Tile: From porcelain to ceramic, our tile range includes products from leading brands.
- Luxury Vinyl: With its versatility and affordability, our luxury vinyl collection features options from Mannington.
- Vinyl: Our vinyl selection includes a range of products, perfect for homeowners and businesses looking for a durable, easy-to-maintain flooring option.
- Natural Stone: For those seeking a more luxurious and unique flooring option, our natural stone selection includes exquisite options.
Get Started
Explore our website, visit our showroom, or schedule a consultation with one of our expert design consultants. Our team is committed to helping you find the perfect flooring solution for your home or business.
Positive Experiences at City Tile
Many customers have reported having excellent experiences at City Tile, praising the staff for their helpfulness, professionalism, and dedication to customer satisfaction. Mary and Robin were particularly mentioned for their assistance in choosing the right flooring, while Marshall and Randy were commended for their exceptional service during the installation process. Kiersten Pepper was also thanked for her kindness and helpfulness in selecting the best flooring options.
Staff and Customer Service
The staff at City Tile have been consistently praised for their friendliness, politeness, and attention to detail. From the initial consultation to the installation process, customers have reported feeling well taken care of and informed every step of the way. The owners, Andrew Young, have also been mentioned for their kindness and commitment to customer satisfaction.
Quality of Work and Products
While one customer had a negative experience with the quality of the carpet, many others have reported being extremely satisfied with the quality of the flooring and installation work provided by City Tile. The company has also been praised for its willingness to stand behind its products and services, even when issues arise.
Negative Experience with Carpet Quality
One customer had a disappointing experience with the quality of the carpet they purchased from City Tile, citing issues with seams, snags, and wear and tear after only a year. The customer felt that the company did not adequately address their concerns and blamed the problem on the type of carpet they chose.
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