Business Details
28 Years
experience
Emergency
services
Trusted Veterinary Care in Waterloo, Ontario
Bridge Street Veterinary Hospital was founded in 1998 with a vision to provide exceptional, compassionate care to pets while prioritizing personalized relationships with clients. Our practice is built on principles of integrity, quality, and innovation, offering comprehensive medical, surgical, and wellness services for small animals. We are AAHA-accredited, a designation held by only 3% of Canadian animal hospitals, reflecting our commitment to rigorous standards. Our team of experienced professionals emphasizes gentle handling, fear-free care, and continuous education to stay at the forefront of veterinary medicine. We actively engage in community outreach, supporting local charities and events, and strive to be a trusted partner in pet health.Our facility is designed to create a calming environment for pets and owners, featuring soothing music, pheromones, and specialized care for anxious animals. We offer 24/7 emergency referrals through partnerships while maintaining regular hours for routine care. Our dedication to feline patients is recognized through certification as a Cat-Friendly Practice by the American Association of Feline Practitioners. We combine traditional veterinary practices with alternative therapies like laser treatment to enhance patient outcomes. Through regular evaluations and client feedback, we continuously improve our services to meet evolving needs while maintaining transparency and ethical standards.
Services
Wellness Care
Surgical Services
Emergency Care
Dentistry
Laser Therapy
Boarding Services
Dermatology
Pain Management
Nutritional Consults
Alternative Therapies
Details
- Year established: 1998
Highlights and features
- We have over 25 years of experience in veterinary care since 1998.
- Our hospital is AAHA-accredited, meeting rigorous industry standards.
- Certified as a Cat-Friendly Practice by the American Association of Feline Practitioners.
- We provide personalized care with a focus on building long-term client relationships.
- Our team offers advanced diagnostics and treatment options in a calming environment.
Associations and certifications
- AAHA
- American Association of Feline Practitioners
What people say
Gentle handling techniques
Fear-free environment
Thorough explanations
Experienced staff
Cat-friendly approach
Services
Wellness Care
Our wellness programs focus on disease prevention and early detection through regular exams, vaccinations, and health monitoring. We create customized care plans for pets at every life stage, from puppies/kittens to seniors. Services include nutritional guidance, parasite control, and comprehensive physical exams to maintain optimal health.
Surgical Services
We perform routine and advanced surgical procedures with strict safety protocols, including pre-anesthetic testing and pain management. Our services range from spaying/neutering to complex soft-tissue and orthopedic surgeries. We collaborate with specialists for complex cases while providing post-operative care and recovery support.
Emergency Care
Emergency services are available during regular hours for critical care needs, with after-hours referrals to partner clinics. We handle trauma, acute illness, and poisoning cases with immediate diagnostic capabilities. Our team coordinates follow-up care after emergency interventions to ensure continuity of treatment.
Laser Therapy
This non-invasive treatment uses light energy to reduce pain, inflammation, and healing time for conditions like arthritis and post-surgical recovery. We customize treatment plans based on individual patient needs, often combining laser therapy with traditional medical approaches for enhanced outcomes in chronic and acute conditions.
Dentistry
Comprehensive dental care includes cleanings, extractions, and periodontal treatment using modern equipment. We address bad breath, tartar buildup, and gum disease while educating owners on home care. Preventative measures are emphasized to avoid serious health complications from untreated dental issues.
People
Dr. Tracy Buhrows-Leach
Veterinarian
Founder with 30+ years of experience, graduated in 1993. Specializes in senior pet care and fear-free practices. Holds two huskies, a malamute, and exotic pets. Advocates for client education and natural lifestyle enrichment.
Dr. Marie Hardy-Locum
Veterinarian
Veterinary Technical Team Lead with expertise in patient care coordination. Oversees clinical operations and staff training while maintaining hands-on patient interaction responsibilities.
Niloo
Patient Care Assistant
Compassionate team member focused on animal comfort during procedures. Provides specialized attention to anxious patients and assists veterinarians with examinations and treatments.
Julian Velle
Veterinary Assistant
Co-op student pursuing veterinary medicine education. Gained practical experience in animal handling and client communication while working with diverse pet species.
Meaghan S
Registered Veterinary Technician
Graduated from University of Guelph's Ridgetown campus in 2020. Combines large animal emergency experience with small animal practice. Provides technical expertise in diagnostic procedures and treatment implementation.
Questions
What are your regular business hours?
We're open Monday-Friday 8:00am-5:30pm. Closed weekends. Emergency care available during operating hours with after-hours referrals.
Do you offer emergency veterinary services?
Yes, during regular hours. For after-hours emergencies, we refer to Emergency Veterinary Clinic of Waterloo Region at 519-650-1617.
Are you equipped to handle exotic pets?
We refer exotic cases to Ontario Veterinary College. Our focus is small household animals including dogs, cats, and small mammals.
What payment methods do you accept?
We offer laser therapy, acupuncture, chiropractic care, and homeopathy as complementary treatments alongside traditional veterinary medicine.
How can I schedule an appointment?
Call us at (519) 746-7557 or use our online request system. We'll accommodate your schedule during regular business hours.
