Transforming Spaces, One Floor at a Time
At Bridge Street Veterinary Hospital, we understand that your pet is a beloved member of your family. That's why we're committed to providing compassionate, state-of-the-art care for your furry friends. Our dedicated team of veterinarians, technicians, and support staff are passionate about helping pets live happy, healthy lives.
Our Services
We offer a wide range of services to cater to the unique needs of your pet, from routine check-ups and vaccinations to advanced surgical procedures. Our services include:
- Medical Services: Diagnostic tests, treatments, and prevention strategies for common health issues
- Surgical Services: Laparoscopic surgery and other minimally invasive procedures for complex conditions
- Wellness Programs: Preventive care and wellness examinations to promote overall health and prevent illnesses
- Alternative and Complementary Therapy: Non-traditional approaches to care, such as acupuncture and laser therapy, to support your pet's well-being
Quality Care, Compassion, and Trust
At Bridge Street Veterinary Hospital, we believe that quality care is about more than just treating your pet's symptoms. It's about building relationships, establishing trust, and providing a nurturing environment where you and your pet feel comfortable and supported. Our dedicated team is committed to providing personalized care that takes into account your pet's unique needs, lifestyle, and personality.
Why Choose Us?
We're proud to offer cutting-edge facilities, a comprehensive range of services, and a team of highly trained and experienced professionals who genuinely care about your pet's well-being. We're also conveniently located in the heart of Waterloo, making it easy to get your pet the care they need.
Make an Appointment
Ready to schedule an appointment for your pet? We're happy to accommodate your needs, from routine check-ups to emergency visits. Our friendly staff will work with you to ensure a seamless and stress-free experience.
Get to Know Our Team
At Bridge Street Veterinary Hospital, we're proud to have a dedicated team of professionals who are passionate about animal care. Our team includes experienced veterinarians, veterinary technicians, and support staff who are dedicated to providing compassionate, quality care.
FAQs
Still have questions about our services, facilities, or staff? We've got answers. Our FAQ section is designed to provide you with quick answers to common questions, so you can get the care your pet needs.
Pet Health Library
We're committed to supporting your pet's health and well-being through education. Our Pet Health Library is a valuable resource for pet owners, providing tips, advice, and information on pet care, health, and nutrition.
Poor Customer Service and Unrealistic Expectations
Some reviewers have had negative experiences with Bridge Street Veterinary Hospital. Keanna Levesque, who gave the clinic a 1-star rating, had a terrible experience with her newborn kitten. She was charged $300 for the initial visit, which is higher than her previous vet. The vet also failed to deliver on promised results, and the staff was unresponsive to her concerns. Another reviewer, Neal Sharma, had a similar experience with overcharging and aggressive upselling.
Lack of Transparency and Unprofessional Conduct
Ryan Eagles, who also gave the clinic a 1-star rating, had several issues with the clinic's business practices. He felt that the staff was trying to upsell services and charge him for unnecessary tests. During his second visit, he was charged another exam fee without being informed in advance. The staff also failed to address his concerns and provided subpar care for his dog.
Positive Experiences
Despite the negative reviews, many clients have had positive experiences with Bridge Street Veterinary Hospital. Amber M., Kristine Reid, Alex Neumann, and Krystyna Sieminski all gave the clinic 5-star ratings. They praised the friendly and helpful staff, as well as the clinic's clean and welcoming environment.
Customers Looking for a Specialized Vet
Carrie Wilson, who also gave the clinic a 5-star rating, was looking for a specialized vet for her Sphynx cat. She was pleased to find that the clinic had experience with this unique breed and was happy with the care her cat received.

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