Beyond Insurance: Customized Risk Solutions for Your Business
At HK Henderson, we pride ourselves on being a distinct brokerage that thinks differently about risk. Our long history and deep roots in our communities have allowed us to develop a unique approach to managing risk that goes beyond traditional hazard insurance. We believe that every business is different, and that's why we offer a tailored approach to insurance that takes into account the complex and ever-changing business world.
The HK Henderson Advantage
We offer a boutique service that is passionate about providing purposeful and customized service to our clients. Our professionals are involved in our community and understand the needs of our clients. We offer national strength, built on the expertise of our Broker Partners across Canada, with national relationships with key insurance carriers. Our expertise is focused on providing unique plans that are innovative, fluid, and go beyond insurance to make your business better.
Our Approach
We understand that today's business world is high-pressure, fast-paced, and constantly changing. Businesses face risks beyond hazard risks, including rapidly changing technology, cyber risk, HR problems, customer churn, and more. That's why we've developed the IAP approach, which looks at the big picture of your business to uncover the risks that matter most and get ahead of them. Our approach helps businesses identify their exposures and cost drivers, identify the best loss control solutions, create a solid business continuity plan, build a company culture focused on safety, and manage claims efficiently.
Why Insurance Needs a New Approach
Traditional hazard insurance is no longer enough. Businesses need to assess all areas of risk, their likelihood, impact, and how they will affect their bottom line. Risk strategies need to go beyond traditional hazard insurance and assess all areas of risk. Our IAP approach looks at the big picture of your business to uncover the risks that matter most and get ahead of them, so your business can operate as successfully as possible in today's disruptive business world.
Our Team
Our team of insurance experts understand insurance and business. We know that every business is different, so we offer a full range of insurance solutions, assets, tools, and partnerships to create better, more customized solutions for each and every client.
What Our Approach Can Do For You
Our approach can help you pinpoint your exposures and cost drivers, identify the best loss control solutions, create a solid business continuity plan, build a company culture focused on safety, and manage claims efficiently. We can help you remember the five key components of a successful risk management strategy: pinpointing your exposures and cost drivers, identifying the best loss control solutions, creating a solid business continuity plan, building a company culture focused on safety, and managing claims efficiently.
What Our Commercial Clients are Saying
Thank you to Brad Gourlay and the team at HK Henderson for assisting us with our corporate insurance needs. We realize that our request for a quote was a bit out of the norm and we appreciate the time and patience your team had to thoroughly understand the needs and requirements of the policy. In the end, the personal service you provided has made the transition easy and we feel reassured knowing that any future claims that we may have would be handled by yourselves.
Excellent Customer Service
The majority of reviewers praised the exceptional customer service provided by the insurance company. Hilary, Ethan, Joanne, Margot, and Paul were specifically mentioned for their friendly, knowledgeable, and helpful approach. Reviewers appreciated the prompt and professional service, citing instances where staff went above and beyond to accommodate their needs.
Efficient and Hassle-Free Experience
Many reviewers highlighted the ease and efficiency of doing business with the insurance company. They reported having their insurance needs met quickly and without hassle, with some even having their policies sorted out in as little as 15 minutes. The company's ability to provide a seamless and pain-free experience was repeatedly mentioned.
Knowledgeable Staff
The staff's extensive knowledge of insurance policies and procedures was frequently praised. Reviewers felt confident in the staff's ability to provide sound advice and guidance, making the process of obtaining or modifying policies straightforward and stress-free.
New Office and Facilities
One reviewer commented on the company's new office, describing it as clean and bright.
Minor Issue with PST
One reviewer mentioned a minor issue with being charged the wrong PST, but this did not detract from their overall positive review.
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