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Bringing a smile to your face and confidence to your heart

Welcome to Dr. Tupman Family Dentistry, a state-of-the-art dental practice dedicated to providing exceptional oral health services to individuals and families in the Niagara Region. Our team of highly trained and experienced dental professionals is committed to delivering personalized care in a warm, comfortable, and relaxing environment. With two convenient locations in Hamilton and Niagara Falls, we are proud to offer a wide range of services that cater to the unique needs of our patients, from routine check-ups and cleanings to advanced procedures such as oral surgery and implant placement.

Our Philosophy

At Dr. Tupman Family Dentistry, we believe that a healthy, confident smile is the key to overall well-being. Our team of dental professionals is dedicated to creating a personalized and welcoming environment that makes every patient feel at ease. We understand that every patient is unique, with their own set of oral health needs and concerns. Therefore, we take the time to listen to each patient's concerns, answer their questions, and develop a customized treatment plan that addresses their specific needs.

Our Services

As a comprehensive dental practice, we offer a wide range of services designed to help our patients achieve optimal oral health and maintain a beautiful, natural-looking smile. Our services include:

  • Routine Dental Exams and Cleanings
  • Fillings and Restorations
  • Crowns and Bridges
  • Oral Surgery and Extractions
  • Root Canals and Endodontics
  • Implant Placement and Restoration
  • Periodontal Therapy and Maintenance
  • Teeth Whitening and Bleaching
  • Dentures and Partial Dentures

Our Facilities

Both of our locations are equipped with the latest technology and equipment, ensuring that our patients receive the best possible care. Our offices feature:

  • State-of-the-art dental chairs and equipment
  • HEPA filtration units that clean the air in each operatory
  • Electronic filing systems for convenient insurance claims
  • Comfortable, relaxing waiting areas
  • Ample parking and access

Meet Our Team

Our team of dental professionals is dedicated to delivering exceptional care and service to our patients. Our team includes:

  • Dr. Tupman, Dr. Durkot, and Dr. Grant, our three experienced dentists
  • Laura, our office manager
  • Nicole, Christine, Sonia, Rachel, and Jodi, our hygienists
  • Tricia, Chelsea, Courtney, Jodi, and Colleen, our assistants
  • Carrie, Jackie, and Deb, our administrators

Our Locations

We have two convenient locations in Hamilton and Niagara Falls, with extended hours to accommodate busy schedules. Our addresses and phone numbers are:

  • Hamilton: 279A Queenston Rd, Hamilton, ON L8K 1G9, Phone: 905-545-5911
  • Niagara Falls: 6271 Thorold Stone Rd, Niagara Falls, ON L2J 1A6, Phone: 905-358-6684
Reviews
Positive: Many reviewers praised the kindness, professionalism, and expertise of the dentists and hygienists.
Negative: A few reviewers experienced rough treatment, poor bedside manner, and rudeness from one particular dentist and hygienist.

Positive Experiences

Many reviewers had excellent experiences at this dental office, praising the kindness, professionalism, and expertise of the dentists and hygienists. Dr. Renata, Dr. Tupman, and Dr. Durkot were mentioned specifically for their gentle and reassuring approach, making patients feel comfortable and at ease. The office was also commended for its efficiency and organization.

Specific Praise

  • Dr. Tupman was praised for his expertise and speed, making a 2-hour appointment feel quick and painless.
  • Dr. Durkot was commended for her listening skills, making patients feel heard and understood.
  • The hygienists were praised for their thoroughness and gentle approach, making cleanings a stress-free experience.
  • The office staff was commended for their kindness, welcoming nature, and efficiency in managing appointments and insurance.

Negative Experiences

However, a few reviewers had negative experiences, citing rough treatment, poor bedside manner, and rudeness from one particular dentist. Another reviewer mentioned that a hygienist made assumptions about their dental history and was uneducated and inexperienced.

Specific Concerns

  • One reviewer mentioned that the dentist was rough, yanking their mouth around, and stabbing them with freezing needles without warning.
  • Another reviewer mentioned that the hygienist assumed they hadn't been to a dentist in 10 years due to coffee stains, when in fact they had been to the dentist 6 months prior.
  • The same reviewer mentioned that the dentist who broke their tooth called them three times begging to come back, but didn't offer to fix the tooth.
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