Team Galbraith With You Every Step Of The Way
A Legacy of Quality and Innovation in Western Fence Solutions
Founded in 1981, Phoenix Fence has become a leading manufacturer, supplier, and installer of high-quality chain link, vinyl, and ornamental fences, serving the residential, commercial, and industrial sectors across Western Canada. Driven by a commitment to customer satisfaction and unwavering quality, we've established ourselves as a trusted partner for countless homeowners, businesses, and municipalities.
Our Expertise
Our diverse team boasts extensive experience and technical knowledge across all phases of fence project development, from initial consultation and design to delivery, installation, and ongoing maintenance. We specialize in:
Chain Link Fence
- Known for its affordability, durability, and versatility, chain link fences are ideal for various applications, including:
- Residential properties
- Commercial developments
- Industrial sites
Vinyl Fence
- Offering a natural wood aesthetic without the upkeep, vinyl fences deliver lasting beauty and performance, making them perfect for:
- Residential gardens and patios
- Pool enclosures
- Commercial landscapes
Ornamental Fence
- Emulating the elegance of traditional wrought iron, our ornamental fences add aesthetic appeal and enhance the value of your property:
- Residential entranceways
- Commercial buildings
- Public spaces
Beyond just products, we also specialize in
- Automatic Gate Systems: We provide comprehensive installation, repair, and maintenance services for automatic gates of all types.
- Manufacturing & Distribution: Our state-of-the-art manufacturing facilities and vast inventory ensure a seamless and efficient supply of materials across Western Canada.
- Custom Solutions: We understand that every project is unique. Our team works closely with clients to create custom solutions that meet their individual needs and preferences.
Our Values
Our core values guide us in everything we do:
- Customer Focus: We prioritize client satisfaction through personalized service, open communication, and tailored solutions.
- Quality Craftsmanship: We take pride in the meticulous work of our installers and ensure the highest quality materials are used.
- Innovation & Sustainability: We actively invest in advancements in materials and technologies to deliver more efficient and environmentally responsible solutions.
- Integrity & Transparency: We maintain open and honest communication throughout the entire process, building trust with our clients.
Contact us today to discuss your fence project and discover the Phoenix Fence difference!
Unreliable Sales and Poor Communication
Several reviewers have experienced issues with Phoenix Fence's sales and customer service. Some have received verbal quotes that were later denied or changed, while others have reported difficulty getting written quotes. One reviewer had to call multiple times to finally get a written quote, only to find that the cost was 20% higher than originally quoted. The company seems to prioritize making a sale over honoring their original agreements.
Inaccurate Orders and Poor Product
Some reviewers have experienced problems with receiving the correct products. One reviewer has reported that despite being clear about their orders, they still received incorrect parts. This has led to frustration and wasted time for customers.
Disorganized and Unreliable Company
Two reviewers have reported that the company is prone to backing out of jobs that have already been quoted and agreed upon. This has led to wasted time and resources for customers.
Exceptional Service
On the other hand, there are several reviewers who have had excellent experiences with Phoenix Fence. They have praised the company's professionalism, knowledge, and quality of work. One reviewer has reported that their installer, Dennis, is a perfectionist who takes pride in his work. Another reviewer was impressed with the company's prompt and professional service during the installation process.
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