Experience the warmth of our hospitality, comfort, and convenience
At Cartier Place Suite Hotel, we pride ourselves on providing exceptional hospitality and comfort in the heart of downtown Ottawa. Our hotel is conveniently located on Elgin Street, within walking distance of major tourist sites, attractions, and shopping centers. Our spacious suites, with pet-friendly policy, indoor pool, gym, hot tub, sauna, and private garden patio, offer great value for both business and family guests.
Our Services
Our hotel offers a range of services to ensure a memorable stay. Our spacious suites feature modern amenities, including flat-screen TVs, pillows, bedding, and free Wi-Fi. We also offer a variety of packages, including the Family Tourist Package, Romantic Package, and Celebrate Spring Package. Our packages feature exclusive perks, such as restaurant concierge cards, Museum of Nature or National Gallery of Canada tickets, and a choice of Museum of Nature or National Gallery of Canada.
Room Amenities
Our rooms offer a range of amenities to ensure a comfortable stay. Our rooms feature:
- Flat-screen TVs
- Pillows and bedding
- Free Wi-Fi
- In-room amenities, including coffee maker, iron and ironing board, and hair dryer
Dining
Our hotel offers a range of dining options, including breakfast buffet, room service, and in-room dining. We also have a Restaurant located within the hotel, offering a range of menu items for both breakfast and dinner.
Services
At Cartier Place Suite Hotel, we strive to provide exceptional service to our guests. Our friendly staff are happy to assist with any queries or requests, including:
- Check-in and check-out
- Reservation assistance
- Concierge services
- Turndown service
- Laundry and dry cleaning services
- Iron and ironing board service
- Hair dryer and shampoo and conditioner
Accessibility
At Cartier Place Suite Hotel, we are committed to accessibility. Our hotel is fully accessible, with features such as:
- Ramps and elevators
- Wheelchair-accessible rooms
- Braille signage
- Audio amplification system
- Closed-captioned television
Accessibility Policy
Our accessibility policy is designed to ensure that all guests, regardless of ability, have a comfortable and enjoyable stay. We are committed to providing equal access to all areas of the hotel and have taken steps to ensure that our facilities and services are accessible to all. If you require assistance or have any requests, please let us know and we will do our best to accommodate your needs.
Contact Us
If you have any questions or requests, please do not hesitate to contact us. Our friendly staff are happy to assist you.
General Overview
The hotel received mixed reviews from its guests, with some praising its location, cleanliness, and friendly staff, while others experienced issues with the bathroom, noise, and limited amenities.
Positive Comments
Location: Many guests praised the hotel's location, saying it was close to major attractions, public transportation, and amenities.
Staff: Some guests mentioned that the staff was friendly, helpful, and accommodating, providing great tips on where to eat and visit.
Cleanliness: Several guests noted that the hotel was clean, with modern and updated rooms.
Value: A few guests mentioned that the hotel was a great value, with affordable prices and comfortable rooms.
Negative Comments
Noise: Many guests complained about the noise levels, citing thin walls, loud bars and clubs nearby, and noise from the street.
Bathroom Issues: Several guests experienced problems with the bathroom, including dirty conditions, broken shower heads, and rotting bathroom doors.
Limited Amenities: Some guests noted that the hotel lacked certain amenities, such as 24/7 front desk coverage, breakfast, and English-speaking channels on the TV.
Other Issues: Guests also mentioned issues with the air conditioning, curtains, and sleep quality, as well as confusion about the hotel's entrance and signage.
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